TEAM PRODUCT MANAGER OFFICE AUTOMATION

A vacancy exists at Nashua (Pty) Ltd for a Team Product Manager Office Automation, reporting to the Head of Marketing.

 
PURPOSE OF THE POSITION:
The Team Product Manager is responsible for effective management of the assigned product portfolio as a business unit, working closely with direct reports, the sales and service/ support teams, vendors, as well as any direct reports in his/her portfolio. This extends from increasing the profitability of existing products to developing new products for the company. As Senior Product Manager, you are required to build products from existing ideas, and help to develop new ideas based on your industry experience, your contact with the sales channel and market research. Junior staff mentorship, upskilling and vendor management will be critical to this position aligning products and services to the overall business strategy.

REQUIREMENTS:
• Bachelor’s Degree or similar qualification. MBA would be advantageous.
• Product Marketing Experience 3+ years within the office automation industry.
• A combination of education and experience is acceptable.
• Full understanding of the marketing and commercial concepts surrounding areas such as CPP and TCO, TDV, Commercial and specialised print technologies as well as BPS and MPS.
• Track record in commercials and developing products.
• Excellent communication and presentation skills at C -Level engagements.
• Project management skills.
• Strong organisational and prioritisation skills.
• Must be able to work under pressure.
• Must be a self-driven and motivated person.
• Must be a team player.
• Able to travel extensively.
• Must have proven management experience.

ASSIGNED DUTIES
o Planning
• Develop an understanding of the marketplace, competitive landscape and future trends. This should be captured in a format that can be shared with the rest of the organsiation as and when required
• Develop a multiyear product road map based on criteria and structure for requirements prioritisation in alignment with corporate strategy.
• Deliver on the product strategy and roadmap.
• Assist sales teams and franchises in creating a value proposition to the market.
• Implement local product strategy based on the market segmentation model.
• Prepare product forecasts.
• Assist in pricing models based on customer value (ROI) analysis.
• Identify opportunities to grow revenue and improve margin through the introduction of adjacent services, development of incremental capabilities, new product packages/bundles, improvements to service delivery and support, and supporting key sales opportunities.

o Marketing

• Design market research projects to assess customer attitudes to the current product range and new product introductions. Conduct this research using competitor analysis tools where available, as well as own research.
• Develop product collateral for internal and customer facing usage.
• Maintain expert knowledge on the relevant product industry and trends.
• Act as a liaison both internally and externally to continuously evaluate and drive the development of new features and functionality with our vendors and within channel.
• Review, and keep up to date on new developments regarding competitor products.
• Support the product development process in line with company strategy.
• Provide in-depth market, industry and competitive analysis and positioning.
• Develop pricing and packaging strategies and maintain context of the relevant product lines’ financial health.
• Develop and execute incentives or promotions to drive key areas of business. This requires close collaboration with sales divisions and alignment with strategic objectives of the business.
• Plan trade, road shows and product launch events in conjunction with the Head of Marketing and other Team Product Managers.
• Attend conferences and training events and provide relevant collateral for these where applicable.
• Contribute to newsletters, forums and events in conjunction with Head of Marketing, Team Product Managers and the Brand and Franchise Marketing managers.
• Build product conversation calendars for all product lines with product managers and the marketing team.

o Product Management and Support
• Manage product life cycle stages i.e. conceive, plan, develop, qualify, launch, deliver and withdraw.
• Develop bundled product offerings suited to different vertical markets.
• Launch Products as per defined ISO and marketing department procedures. If required create new procedures for new lines of business. Continuously review these processes to ensure that they follow best practice and supports the business. Ensure all processes are updated on ISO.
• Maintenance of products on the AS400, pricing updates and adjustments
• Assist in maintaining accurate virtual or actual stock levels with the admin and logistics teams
• Assist with product forecasts where applicable with logistics team
• Act as a point of first reference for all product related enquiries. Be a subject matter expert and establish working relationships with all relevant teams in the company
• Ensure all product collateral, training material is available and relevant on the CRM system
• Ensure that all relevant information for new products is timeously handed to the Marketing and Events administrator to add onto our webpage
• Where applicable build business cases for roadshows and execute roadshows with a strong focus on ROI

o Vendor Management

• Develop and maintain vendor relationships nationally and internationally
• Ensure pricing parity on products and services are maintained at all times
• Ensure pricelists are current and partner agreements are adhered to at all times
• Align vendor’s strategy with company business strategy
• Assist L&D Manager in the building of training programs that are to be carried out by vendors to sales, marketing and professional service teams
• Ensure that all vendor agreements are understood by and agreeable to the business. Legal must always have sight of these and it must be approved by the CSO

o Reporting

• Compile and distribute quarterly market share analysis as well as an annual analysis considering CAGR to identify key segments and models to concentrate future efforts on. This must be balanced with a ROI model
• Monitor Sales by product segment and group
• Monitor Sales vs. Budget: Monitor with view to achieve/ exceed budgets on a monthly, quarterly and annual basis
• Monitor average selling prices to channel and end user and build and maintain competitive analysis sheets for market pricing
• Monthly contribution on business unit performance and any events/incentives for BUR (Business Unit Report)

o Equipping
• Collaborate with other functions leaders (marketing communication, sales, development, and customer service) to create the content and tools needed to successfully sell, implement and service the product
• Work closely with the sales team (internal and Channel) to develop sales tools
• Responsible for the launch of products to internal and external teams
• Develop and coach the sales consultants on the go-to-market planning and execution, including reference customers, beta programs, sales training, sales materials, and demos
• Work with the team to help develop innovative marketing programs and show event campaigns
• Provide the sales team with the necessary product knowledge expertise to enable them to sell the product
• Provide the sales team with printed and electronic promotional material, product training as well as relevant product documentation
• Work closely with the market-facing sales and solutions consultants to understand business goals, client and end-user needs and how they relate to the product and/or proposed software
• Work closely with Technical and Annuity teams to establish and chase a market related TCO offering and determine CPC levels

o Mentorship
• As a mentor, your primary role is to provide guidance and support to your direct reports based on his or her unique developmental needs
• Mentor, train and equip direct reports in understanding business strategy, goals and objectives
• Provide training to direct reports on systems, process, and tools applicable to job function
• Define training roadmap and develop performance measurements of individuals. Review performance bi-annually for formal feedback to the business, but also on an ongoing basis to guide reports and correct behaviors where required
• Give advice and guidance, share ideas, and provide feedback
• Share information on “unwritten rules for success” within environment/organisation
• Act as sounding board for ideas and insights into possible opportunities
• Identify resources to help direct report/s enhance personal development and career growth
• Expand your direct reports’ network of contacts
• Serve as advocate for direct reports whenever opportunity presents itself
• Seek opportunities for increased visibility for direct reports

OTHER ASSIGNMENTS
• Assist in strategic planning and initiatives as and when required
• Assist the Project Management Office as and when tasked to do so on specific projects and tasks
• Liaise with Human Resources; Learning and Development specialist in compiling cohesive training plans quarterly, bi- annually and annually. Assist as liaison between HR and vendors
• To perform any assignments as and when requested to do so by the Head of Marketing, or any C-level Executive.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy, please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.
Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful.

 

MARKETING & EVENTS COORDINATOR

A vacancy exists at Nashua (Pty) Limited for a Marketing and Events Coordinator, reporting to the Franchise Marketing Manager.

 
PURPOSE OF THE POSITION:
Managing and securing of incentive events, conferences and functions to facilitate customer and franchise events and entertainment. Care-taking all administrative duties within marketing.

 
Requirements:
• Grade 12, excellent proven communication skills (verbal and written).
• Attention to detail.
• Effective planning and organisational skills.
• Ability to multi-task.
• Driven with customer orientation.
• Excellent service delivery.
• Excel and Word skills.

• FRANCHISE AND TECHNOLOGY CONFERENCE
o Assisting with finding and securing suitable venues, plus negotiating packages.
o Appointing and facilitating suppliers should this be required in conjunction with Head of Marketing.
o Assisting in setting up activities during conference.
o Travel arrangements.
o Control at venue where required.
o Site inspection if required.
o Assist Brand Marketing Manager with teaser campaigns and communications issued on event.
o Compiling and maintaining attendance records.
o Assisting with sourcing of conference related gifts or branded items.

• INCENTIVES, COMPETITIONS & SALES CLUB, SUPPLIER EVENTS
o Finding and securing suitable venues, plus negotiating packages.
o Appointing and facilitating suppliers should this be required in conjunction with Head of Marketing.
o Assisting in setting up activities during events.
o Travel arrangements.
o Control at venue where required.
o Site inspection if required.
o Assist Brand Marketing Manager with teaser campaigns and communications issued on event.
o Compiling and maintaining attendance records.

• MAINTAIN MARKETING RECORDS
o Maintain a file detailing all training courses conducted or attended by the marketing division
o Keep a record of all creditor’s invoices and purchase orders generated by marketing division. Assign purchase orders to suppliers once quotation or CE is approved and hand to relevant party to obtain signatures.

ISO OFFICER FOR MARKETING DEPARTMENT
o Maintain the ISO system
o Attend and participate in all ISO meetings
o Disperse information gleaned from these meetings to marketing division’s personnel in a timeous manner.

• MARKETING ADMINISTRATION
o Assist with iNForm in terms of queries, resetting of passwords.
o Assist with My-Ricoh training portal queries and resetting of passwords
o Responsible for distributing all website enquiries to the relevant franchise, copy in Franchise Head of Sales and all CSS’.
o Maintaining Competitor Comparison Spreadsheet for the product managers.
o Loading of staff vacancies and products onto the website.
o Sourcing and ordering of corporate gifts, corporate clothing for departments, franchises and conferences.
o Ordering of brochures, corporate items and quotation folders for stock items in warehouse.
o Placing orders on behalf of franchise for brochures, folders and corporate items from the warehouse.
o Dissemination of training material to the franchises
o Dispatching of courier items and maintaining stationery
o Maintain and distribute branding
o Organize and coordinate internal team building events i.e. potjiekos
o Assist with year-end functions
o Assisting product managers and brand manager on an ongoing basis.
o Issuing of purchase orders on suppliers and looking for competitive suppliers on an ongoing basis
o Assist with MIF queries from RGSA Administrator at Ricoh Europe.
o Taking minutes at Marketing Managers meeting

• REPOSITORY ASSISTANCE
o Assisting franchises with log-in details and the ordering of collaterals and branding materials from the online repository platform.
o Uploading all new items onto the repository platform.
o Ensuring that this platform is top of mind for all franchises.

 
OTHER ASSIGNMENTS
To perform any assignments if and when requested to do so by the Head of Marketing, or any C-level Executive.
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 
If you are interested in this vacancy, please submit your CV to Matshepo Mlaba, Matshepo_mlaba@nashua.co.za. Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful.

SALES TEAM LEADER – WEST COAST

Nashua Paarl & West Coast has a vacancy for a Sales Team Leader (West Coast area) reporting to the Sales Manager, Office Automation Sales.

 
The Sales Team Leader (West Coast) will manage sales people on the West Coast. Candidates need to be target driven, self-motivated, well-spoken, team player with Office Automation (copiers, printers, PABX, VoIP, CCTV, Software etc). Previous sales experience of a minimum of 2 years is essential.

 
If you are interested to join our team then email us at sales@nashuapwc.co.za for a full job description. Terms and conditions apply.

TELECOMMUNICATION SALES SPECIALIST – NASHUA PAARL & WEST COAST

Nashua Paarl & West Coast who are situated in Paarl have a vacancy for a Telecommunication Sales Specialist.

Purpose of Position
To acquire new business revenue through the Nashua Telecommunication products and Corporate Solutions.

 
Requirements:
• Minimum requirement Matric.
• Experience in solutions and technology environments with particular skills in Telecoms Sales both hardware (PABX) and connectivity/VOIP.
• Excellent negotiation skills.
• Excellent presentation, planning and organisation skills.
• Excellent communication skills both verbal and written.
• Must be self-driven, motivated, innovative and a strong team player.
• Must have the ability to close deals.
• Must be able to interact at all levels.

 
Key Performance Areas
• Achieve 100% of monthly/annual Sales Targets.
• Prepare and deliver products and solutions to clients.
• Manage accurate forecast commitments and pipeline.
• Build profitable client relationships.
• Facilitate Customer On-boarding & Account Management.
• Reduce and maintain Customer Churn Levels.
• Report accurately on all sales activity.

 
Duties some of which include:
• Acquire and maintain new clients.
• Ensure all sales activity.
• Prepare an update sales pipeline reports and other related activity.
• Ensure a Consultative approach to selling Telecom solutions.
• Conduct a detailed needs analysis based on consultation.
• Engage the relevant support in order to provide clients with effective solutions.
• Prepare professional presentations and proposals, clearly highlighting their needs, the proposed solution, and the costs involved and the appropriate technology used.
• Explain the Technology and Pricing Models successfully
• Provide the clients with up-to-date technical information and advice.
• Successfully handle any objections the client may have with the relevant support.
• Maintain and manage relationships with future clients/strategic account management.
• To be professional, punctual and courteous at all times when dealing with clients.
• Maintain a comprehensive and up to date knowledge of all telecoms solutions products and technologies through attending training programs and regular review of technical documents.
• Maintain knowledge of the best practice activities and benchmark solutions as they pertain to the product portfolio.
• Engage in networking activity within the Telecoms and Information Technology business community.
• Maintain relationships with 3rd Party Suppliers.
Own Office
• Shows consistent commitment to the business both internal and externally.
• Maintains professionalism at all times.
• Practice effective time management and problem solving.
• Effectively manage diary.
• Pay attention to detail and ensure accountability.
• To be punctual at all times.
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 
If you are interested in this vacancy please submit your CV to deonb@nashuapwc.co.za. Please indicate which position you are applying for. Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful

FIELD ENGINEER – NASHUA PAARL & WEST COAST

Nashua Paarl & West Coast who are situated in Paarl have a vacancy for a Field Engineer.

 
PURPOSE OF POSITION
To repair and service all Nashua and Nashua approved models of copiers, fax machines, printers and PABX equipment.

 
KEY PERFORMANCE AREA
• Repair and service of machines
• Administration

 
DUTIES & RESPONSIBILITIES:

1. REPAIR OF MACHINES

• To service and repair all of Nashua’s equipment in the field.
• Keep service call-out records up to date by completing all service calls.
• Ensure that awaiting spares call-outs are done as soon as the part is available.
• To follow the correct procedure when receiving a call and when a call is completed within the AS400 and the MASC system.
• Constant communication with service manager when field problems occur.
• Keeping a customer satisfied to their specific needs.
• Maintain and stay in budget of spare parts.
• To ensure that boot stock balance at all times.
• The service engineer will be expected to self-study for internet based training as laid out by the service manager and company requirements.(GUW, A+, N+ and PDI+)

2. ADMINISTRATION
• To ensure that accurate information is given to the service controller relating to a service call and basic running of the department.
• To make sure that all paperwork relating to the service department is presented in a decent manner and on time.

OTHER
• Working hours are from 08:00 to 16:30.
• Overtime will be required from time to time if requested from a customer.
• Weekend training will be required from time to time when needed.
• Attend service/company meetings when requested.
• Perform any reasonable assignment if and when requested by the Technical Manager.
• Must have a roadworthy vehicle at all times to perform his duties in the field.
• Must ensure that vehicle is maintained properly and insured properly.
• Must have a valid Driver’s Licence.
• To take proper care of company property that is supplied to him.
• Take full responsibility for company property for damage due to negligence.
• Take full responsibility for spare parts where supplied due to negligence or loss.

If you are interested in this vacancy please send your CV to: deonb@nashuapwc.co.za Please indicate which position you are applying for. Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful

TECHNICAL MANAGER – NASHUA PAARL & WEST COAST

Nashua Paarl & West Coast who are situated in Paarl have a vacancy for a Technical Manager.

 
Minimum Requirements:
Senior Certificate – Grade 12 (NQF 4)
Minimum 5 years on field experience and management experience within the O/A industry including PABX/VoIP/CCTV is essential.
Above average computer/IT and MS Office skills.
Must have own working, reliable car and a valid driver’s license.
A+, N+ & PDI+ a must.

General Job Description:
Must be capable to manage the technical department INCLUDING PABX/VoIP/CCTV, maintain and service our customer base across the Paarl & West Coast area. Have excellent current knowledge of all Nashua’s devices.
If you think you are up for the challenge then please send your CV through to deonb@nashuapwc.co.za. Please indicate which position you are applying for. If you are not contacted within 2 weeks after submitting your CV, please consider your application unsuccessful.

• Take full responsibility for spare parts where supplied due to negligence or loss.

If you are interested in this vacancy please send your CV to: deonb@nashuapwc.co.za Please indicate which position you are applying for. Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful.

ASSISTANT ACCOUNTANT

A vacancy exist at Nashua Kopano for an Assistant Accountant reporting to the Financial Manager.

PURPOSE OF POSITION

To analyse financial information and prepare financial reports to determine or maintain records of assets, liabilities, profits and loss, tax liability, or other financial activities within the organisation.
Assist the Financial Manager with a wide variety of accounting issues.

 
Requirements:

• Matric with relevant 3 year accounting qualification or relevant experience.
• Self-motivated, positive thinking, team player, leader, problem-solver.
• Ability to work under pressure, multitask and prioritize.
• Person of high integrity.
• Deadline orientated.
• Analytical, with great attention to detail.

 
KEY PERFORMANCE AREAS:

• Complete month-end processing to trail balance.
• Preparation of monthly accounts.
• Reconciliation of balance sheet accounts.
• Assisting with the annual budget preparation and completion.
• Reporting.

 

DUTIES & RESPONSIBILITIES:

o Ensuring Trail Balance is accurate and completed timeously
• Ensure that all month end journals are passed in time to meet month end deadlines and are appropriately authorised by the FM/GM: Finance.
• Ensure that all major accruals and/or customer rebates are identifies and recorded in the Trail Balance.
• Ensure that the Trail Balance is completed timeously for month end.
• Ensure that the Trail Balance presented to the FM is complete and accurate in all material aspects.
• Review journals files at month end and ensure that all journals are on file and appropriately authorised.

o Reconciliation of General Ledger accounts
• Reconcile general ledger accounts to supporting schedules for accounts listed on the trail balance.
• Ensure that reconciling items are cleared within the next month.
• Reconciliation to be completed prior to submission of month end results to Reunert to enable review by Financial Manager.
• Review reconciliation file after the completion of month end to ensure that all recons are on file and correctly signed off by both the user and the FM/GM: Finance.
o Update chart of accounts and Pastel reports are necessary.
• Add or delete accounts on the TB and Pastel reports when necessary.
• Ensure that all updates are authorised by the Financial Manager/ General Manager: Finance
• Ensure all new accounts are added to the conversion files in SAP.

o Assist FM to assess financial results to budgets and forecasts.
• Identify and investigate abnormal movements on accounts every month and pass corrections journals where necessary
• Bring to the attention of FM an abnormal movement, which do not get adjusted for

o Intercompany transactions.
• Prepare the intercompany transactions schedules and confirm the intercompany transactions with the respective parties

o Group Reporting, AFS, and Departmental Reporting and Profitability analysis.
• Complete monthly and annual group reporting on SAP
• Assist the FM in completion of adhoc reporting required by Reunert and Nashua LTD
• Complete the finance pack and ensure that all information is accurate and ties back to trail balance
• Prepare monthly departmental pack and discuss variance with departments
• Prepare monthly profitability analysis for all major customer accounts
• Assist the FM in the completion of the AFS

o Annual Budgets
• Assist the FM in developing the budgeting templates.
• Assist the business units in the preparing their budgets.
• Assist FM in the analysis of budget reasonableness.
• Manage the completion of the finance department’s budget.

o Other
• Assist in compiling and gathering information required for interim and year-end audits (Internal and External).
• Assist in preparing tax disclosure schedules and in the completion of Corpsmart.
• Assist with the development and maintenance of the ISO policies and procedures.
• Assist /Manage projects identified.
• To perform any reasonable assignment requested by Management.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

If you are interested in this vacancy, please submit your CV to Matshepo Mlaba, Matshepo_mlaba@nashua.co.za.

Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful

Consumables Sales

Nashua Cape Town is expanding the consumables sales department
Are you a TOP Sales Professional, between the ages of 19 to 40, who is used to smashing your targets, closing the BIG deals, cold calling until you get your necessary appointments?
If so this is the dream job and team you have been waiting for.

 

Minimum Requirements:
• One to Two (1 – 2) years Sales experience
• Outgoing and professional attitude and approach.
• Proven sales track record.
• Excellent references.
• Minimum of a Matric.
• Own reliable Transport.
• Experience in Consumables would be an advantage

 
The Company is offering:
R 7000.00 to R 7500.00 TCTC plus excellent Commission structure

If you are interested in this position, please send your CV plus a copy of your ID to lizetteb@nashuacapetown.co.zo. Please indicate which position you are applying for.

Please take note that correspondence will be with short-listed candidates only.
Should you not receive a response from us within 2 weeks from application date then please consider your application unsuccessful.

We will retain your resume in our database for other suitable opportunities.

Nashua Cape Town IT Network Specialist/Voice Specialist

 

The ideal person must be a strategic/analytical thinker who is able to understand situations, identify patterns and provide effective problem solving. Must be able to work in an environment that requires and encourages constant learning. Someone who takes responsibility of their work and will achieve the set out requirements.

 
Minimum Requirements:
o Have got 2 to 4 years IT experience,
o Strong networking background and an understanding of VoIP, VPN environments.
o Solid understanding of protocols including SIP, RTP, as well as familiar with the codec’s used for encoding voice traffic in an IP network.
o Troubleshooting and resolving common VoIP problems – bad call quality, dropped calls, call flow issues, etc.
o Offering technical assistance to Clients.
o Investigating and resolving faults on Hosted PBX, Patton gateways, DSL Routers, Cisco routers, switches and other related equipment.
o Providing technical reports on faults and ensuring tickets are up to date.

 
Advantage will be given to candidates who have the following:
o IT Qualifications
o Cisco qualifications
o Proven track record of working with Hosted PBX environments, IP Phones, Vibe, Mikrotiks and Quintum gateways.
o Knowledge of VoIP
o Intimate knowledge of SIP and SIP response codes
o Knowledge of Patton Gateways

 
Salary:
Competitive salary + Bonuses and Incentives.

If you are interested in this position, please send your CV and a copy of your ID to lizetteb@nashuacapetown.co.za.
Please indicate which position you are apply for.

If you have not been contacted within 2 weeks for submitting your application, please take it that your application has not been successful

Nashua West Rand has a vacancy for a Direct Sales Executive

Think you have what it takes?? We offer a market related package, Basic plus Commission. There is a big opportunity for growth in our Company for the right Individual – Hard Working, Persistent and Motivated. You will be required to have previous cold calling experience and a good understanding of the Office Automation/Solution market. You will be joining an up-beat sales team. Comprehensive product training across all products and Sales Manager support will be provided.

 

REQUIREMENTS:
Grade 12
A valid Driver’s License
A reliable vehicle
A Cell phone
Previous sales experience
Live in or close to the West Rand area

 

KEY PERFORMANCE AREAS:
• Cold canvassing
• Knowledge of Franchise area
• Time management
• Make appointments
• Product knowledge
• Establish customer needs
• Build customer relations and maintain them
• Be responsible to customer needs
• Gather, compile and input customer information onto database
• Generate quotes/solutions utilizing information customers provided
• Demonstration of machines for potential sales
• Keep in contact with existing and potential clients
• Knowledge of pricing and bank factors
• Paperwork – for deal folders
• Presentable at all times

 
SALESMAN INFORMATION:
Weekly updated prospect list
Monthly projections
Monthly lost order analysis
Monthly quote analysis
Weekly feedback on call lists

 

If you are interested in this vacancy, please send your CV to Natasha@nashuawrd.co.za,Michael@nashuawrd.co.za or Annemarie@nashuawrd.co.za.