A vacancy exist at Quince Capital for a Business Development Officer reporting to the Sales Director.
Purpose of position
To be responsible for all sales and business development functions, to a specific portfolio of Franchises, to ensure that discounting objectives are met.
• Advantage – degree (preferably marketing or financial degree)
• Basic knowledge of financial industry and products.
• Good business acumen.
• Computer literate (minimum Word, Excel and PowerPoint).
• Valid code 08 driver’s licence.
• Ability to sell and market to Franchise and clients.
• Advantage – proven track record in maintaining relationships with clients.
• Sound interpersonal and communication skills.
• Presentable and well groomed.
• Good organising, planning and time management skills.
• Decision making abilities.
• Results and deadline driven.
• Able to travel extensively on a national basis – staying away from home for up to 4 days at a time.
• Presentation skills.
• Social and out-going personality.
Duties: Some of which include:
• Discounting objectives
• Product Knowledge
o Promote existing financial products – gain a detailed understanding of every product offered by the Finance Company. Promote the products accordingly at the Franchises. Be able to explain the workings of each product to a third party. Understand the workings of the AS400 as regards the various products types.
o Evaluate and make recommendations for improvements to the existing product range.
o Maximise the product knowledge and understanding of the Finance Industry by the Franchise sales representatives with ongoing training and presentations e.g. training on rental agreements, settlements and the advantages of rental vs. cash sales.
o Obtain a working understanding of opposition product knowledge e.g. their product offerings and factor sheets.
• Sales and Marketing
o Develop and maintain relationships with Franchise Holders, Sales Managers, Sales staff, Sales admin staff and other key staff on a professional financial basis.
o Ensure that a professional and ethical code of conduct and dress code is maintained at all times.
o Visit all Franchises in portfolio on a regular basis as instructed by management, and as the need arises on an ad hoc basis.
o Entertainment of customers should be requested and motivated to management before the actual event.
o Assist with arrangements for special events for Franchises e.g. Franchises Golf Days.
• Sales and Franchise Support
o Ensure monthly discounting (sales) targets and budgeted discounting for the year are achieved and surpassed.
o Identify new business opportunities and prospect for new business.
o Attend weekly feedback meetings with the Sales Director and give appropriate feedback on area of responsibility (teleconference).
o Facilitate and assist Franchise sales representatives in concluding deals, especially tenders, by being involved with structured deals where applicable and by going out to customers when necessary.
o Set up and facilitate product presentations with Franchises as and when required.
o Assist with and negotiate changes of terms and conditions on rental agreements when requested by customers.
o Assist with the quotation of special rates for deals when requested within mandates as per policy.
o Discuss deals declined and pending with Sales Managers and motivate deals with additional information obtained that would change the result of the scoring.
o Perform financial reviews of franchise customers as and when necessary.
• Internal Support
o Provide support to credit vetting through the gathering of information and collecting of documents that might be required to properly assess the deal.
o Daily follow up on deals status reports – liaise between credit vetting and Franchises on an ongoing basis regarding deals approved, declined and in process.
o Ensure that deals declined due to system clean-up is kept within the agreed performance appraisal objectives.
o Assist in getting outstanding quality control documentation from Franchises and installation confirmations directly from customers.
• Record Keeping and Management Information
o Franchise address and contact information.
o Take minutes of meeting as and when required.
o Assist with system development testing and when is required (FinSite).
o Product development process – research, proposal, development and implementation.
o Continuously research and enhance documents and processes to ensure better record keeping and process results.
o Ensure timeous capture and verification of all sales and management reporting information.
o Control and distribute Franchise of the year report.
• Sales Support
o Assist Business development officers with:
Request or queries received and ensure they are resolved and communicated.
o Communicate with sources of business on behalf of BDO.
o Assist with management of portfolio when BDO is on leave.
o Assist internal staff with requests regarding sales and sales actions.
o Compile reports as requested.
o Establish positive business relationships with sources of business.
o Source corporate gifts within set budgets.
o Provide support for promotional events happening at the franchises.
o Manage travel bookings for Relationship managers.
o Ensure annual customer survey is completed – develop, collect and report training to sources of business – develop, maintain quality, standardisation and delivery.
• General Administration
o Manage both printed and electronic company branded documentation in order to ensure that the corporate image is maintained.
o Handle printing and promotional needs.
o Keep an accurate cost summary of all expenses incurred.
o Manage claims submission and pay-out process for sales team.
o Do annual audit on all discounting agreements and other required documents related to all sources of business.
o Manage and distribute franchise of the year report.
o Ensure all correspondence adhere to corporate image and quality standards as set out in company policies.
o Database maintenance:
o Franchise owner birthday lists.
o Franchise address and contact information.
o Distribute subscription pieces to relevant parties.
o Leave diary management.
o Ensure that all expense claims are submitted within the same month the expense is accrued.
o Manage travel and entertainment expenses ensuring that agreed budget allocations are not exceeded.
o To perform any other assignment when required to do so by the Sales Director.
This description is a general statement of required Major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.
If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.
Should you not hear from us 2 weeks after the submitting your CV, please take it that your application has not been successful.