FIELD SERVICE ENGINEER

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Nashua Rustenburg, Leader in the Office Automation industry, hereby invite all interested candidates to apply for the position of a Field Service Engineer at their Rustenburg office. The company offers a market related package.

 

REQUIREMENTS:
Knowledge of Nashua equipment essential
4 years field experience in office automation
A+ and N+ Certified
PDI+
Computer Literate plus excellent communication skills
Valid Driver’s License and own reliable transport
Grade 12 required and Tertiary education will be advantageous

 

KEY PERFORMANCE AREAS:
To repair and service all Nashua equipment in the field
To attend to preventive maintenance program
Keep Technical Operations Manager and Field Manager up-to-date on problems relating to equipment and customers
Ensure that Technical Coordinator is given accurate information related to service calls
Customer relationship building
Above duties does not exclude all other duties assigned from time to time

 
If you are interested in this position please submit your CV to rust.service@nashuarustenburg.co.za.

 

Please indicate which position you are applying for. Closing date: 30 April 2016

Field Service Engineer

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Purpose of position
To repair and service all Nashua’s products that are in the field.

 
Requirements:
• Matric.
• Tertiary education would be advantageous.
• Knowledge of Nashua equipment essential.
• 4 years field experience in office automation.
• Good communication skills.
• Valid driver’s license and reliable vehicle.
• IT networking with N+ would be advantageous.
• CompTia certified A+ a must.
• PDI + a must.
• Reliable Smart Phone

 
Duties: Some of which include:

• Technical
o To repair and service all Nashua’s equipment in the field.
o To carry out the preventative maintenance program in accordance with the log book and the spare parts replacement interval.
o To keep the Service Manager and Technical Manager informed on problems relating to your job, either technical or customer, and to maintain an awareness of the customer’s needs.
o To maintain all boot stock activities.
o To install Nashua equipment in the field.

• Administration
o To ensure that the Service Co-ordinator is given accurate information relating to a service call and the basic running of the department.
o To complete all necessary paperwork relating to your job and to ensure that it is presented in a decent manner and on time.
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 
If you are interested in this position, send your CV to jp@nashuageorge.co.za. please indicate which position you are applying for.

 
Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful.

COMMUNICATIONS SALES EXECUTIVE

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Nashua Durban, Leader in the Office Automation industry, hereby invite all interested applicants to apply for the position of a Communications Sales Executive at the Durban office. The company offers a market related package.

 
Requirements:

• Minimum qualification requirement is Grade 12
• 1-2 years Sales experience in IP & VOIP both hardware (PABX) and connectivity.
• Panasonic & Siemens Experience.
• Computer Literate.
• Excellent negotiation skills.
• Excellent presentation, planning and organisational skills.
• Excellent communication skills both verbal and written.
• Must be self-driven, motivated, innovative and a strong team player.
• Must have the ability to close deals.
• Must be able to interact at all levels.
• Valid driver’s license and own reliable transport

 
Key Performance Areas
• Achieve 100% of monthly/annual sales targets.
• Prepare and deliver products and solutions to clients.
• Manage accurate forecast commitments and pipeline.
• Build profitable client relationships.
• Facilitate Customer On-boarding & Account Management.
• Report accurately on all sales activity.

 
Duties some of which include:
• Acquire and onboard new clients.
• Ensure all sales activity.
• Prepare an update sales pipeline reports and other related activity.
• Ensure a Consultative approach to selling Telecom solutions.
• Conduct a detailed needs analysis based on consultation.
• Engage the relevant support in order to provide clients with effective solutions.
• Prepare professional presentations and proposals, clearly highlighting their needs, the proposed solution, and the costs involved and the appropriate technology used.
• Explain the Technology and Pricing Models successfully.
• Provide the clients with up-to-date technical information and advice.
• Successfully handle any objections the client may have with the relevant support.
• Maintain and manage relationships with future clients/strategic account management.
• To be professional, punctual and courteous at all times when dealing with clients.
• Maintain a comprehensive and up to date knowledge of all telecoms solutions products and technologies through attending training programs and regular review of technical documents.
• Maintain knowledge of the best practice activities and benchmark solutions as they pertain to the product portfolio.
• Engage in networking activity within the Telecoms and Information Technology business community.
• Maintain relationships with 3rd Party Suppliers.

 
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 
If you are interested in this position please submit your CV to melissad@nashuadbn.co.za. Please indicate which position you are applying for.

 
Should you not hear from us 2 weeks after submitting your CV, then please take it that your application has not been successful.

 

Closing date: 15 April 2016.

SOLUTIONS SUPPORT CONSULTANT

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PURPOSE OF POSITION

The Solutions Support Consultant (SSC) manages project implementation activities following a customer sale. The SSC ensures customer implementations are completed on-time and within budget, thereby realizing the company’s sales and profitability targets while meeting customer expectations for a successful implementation. The SSC is responsible for identifying growth opportunities for add-on sales and services within the implementation phase, and relaying the opportunity back to the Sales Team. The SSC collaborates with pre-sales, sales, PMO, and technical support resources to ensure implemented projects accurately address customer needs, and are appropriately supported by key customer personnel.

 

REQUIREMENTS

  • Four year degree from an accredited institution (preferable, but not a prerequisite)
  • Minimum 3 years of systems integration and configuration experience in a business-to-business, large/strategic customer segment; or a record of achievement and technical solution expertise.
  • Product certification required or working towards a certification.
  • PC and Server proficiency
  • Understanding of the “cost recovery” and “DMS/ECM” markets and related product(s) and vertical segments.

 

DUTIES – SOME OF WHICH INCLUDE:

  • Manages the implementation of projects and solutions
  • Ensure that the resources associated to the Project are utilized in the most effective and efficient manner, in order to ensure that projects are delivered on-time and within budget.
  • Proactively assesses solution specifications in light of changing customer requirements, and recommends solution changes that optimize value for the customer.
  • To manage the implementation of projects in line with departmental key performance indicators.
  • Ensure the correct deployment of the solutions to eliminate potential issues and risks.
  • During implementation, continually gauges customer satisfaction among key customer project stakeholders.
  • Coordinates closely with PMO resources by communicating project status and success metrics.
  • 3 – 6 years experience in Product Support and Product Installation for those products in the Nashua Basket
  • Exposure to office automation industry knowledge and business process understanding (will be an added advantage).
  • Having managed IT / product implementation projects in the ECM/EIM/CRS segments would be an advantage.
  • Proven ability of creative problem solving.
  • Understanding of hardware, software, networking and database concepts.
  • Demonstrated ability to explain complex technical concepts to non-technical audiences.
  • Experience in teaching or tutoring is a plus.
  • Ability to understand complex technology, simplifying it for the customer to ensure understanding and buy-in.
  • Meets project implementation targets for timeliness, customer success metrics, and customer adoption.
  • Completes required customer training and development objectives within the assigned time frame
  • This position includes outside travel to customers’ premises

 

TECHNICAL SKILLS

Technical skills are required in the following areas:

  • ECM or DMS Certified
  • Cost Management/Recovery Certified
  • Experience with SQL, .NET
  • Experience with Windows Client and Server Operating Systems.
  • Experience with scripting or programming is a plus
  • Knowledge of Web protocols (e.g., HTTP, ASP, XML, etc.)

 

ORGANIZATIONAL ALIGNMENT

  • Reports to the Solutions Manager.
  • Works closely and collaboratively with the Pre-Sales, PMO and Franchise Teams

 

OWN OFFICE

Sets own priorities and schedules to meet established goals; meets commitments consistently.
Professional behavior
Practice effective time management and problem solving.
Strong analytical and problem solving ability.
Management of Franchise information in a professional manner.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 

If you are interested in this vacancy you can send your CV to chanevr@nashuafs-nc.co.za by 8 April 2016

 

Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful.

 

CONSUMABLES SALES SPECIALIST

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Requirements:

  • Minimum of two year experience of direct selling and telesales.
  • Must be self-motivated and must portray high levels of self-confidence.
  • Must be able to multi task and deal with problems and challenges on an ongoing basis.
  • Must be able to handle objections and create value for the company’s products and services in a highly competitive market.
  • Must be able to identify “at risk” clients and make every effort to ensure the customer receives extra attention and service.
  • Must have experience in closing new business.
  • Must have an excellent telephonic manner.
  • Must have excellent listening and communication skills.
  • Must have a basic understanding of MS Word, Excel, and PowerPoint.

 

DUTIES, SOME OF WHICH INCLUDE:

  • Customer Relationships
  • Identify the correct contact people in the organisation responsible for the procurement of consumable products.
  • Introducing new products to the Customers on an ongoing basis.
  • Advising Customers of the latest updates in Technology.
  • Giving customers the correct advice.
  • Prepare professional quotes for all customers, showing cost comparisons and savings between the OEM and the compatible products.
  • Identify any additional product or cross selling needs.
  • Building close personal relationship with the customers.

 

  • Customer Information – Data Base
  • Updating the Customer personal details on the computer system whenever changes occur.
  • Updating the organisation and all its subsidiaries, branches, offices, information on the computer system on a regular basis.
  • Updating information on the opposition product range.

 

  • Administration
  • Preparing professional presentations and quotes for all Customers, showing cost comparisons, savings and recommendations for total solutions.
  • Follow-up on orders.
  • Checking all orders to make sure information is correct.
  • Notify Customers of cost increases and follow up on implementation.
  • Checking and releasing of all customer back orders.

 

  • Personal Development
  • To have up to date knowledge on all products at all times.
  • To attend all courses that are offered to improve sales skills and product knowledge.
  • To be professional, courteous at all times when dealing with customers.
  • To be punctual.

This description is a general statement of required Major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

 

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources at Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful.

 

PABX VOIP SALES SPECIALIST

 

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Purpose of Position:

To acquire new business revenue through the Nashua Telecommunication Products and Corporate Solutions.

 

 

Requirements:

  • Minimum qualification requirement is Matric.
  • Experience in solutions and technology environments with particular skills in Telecoms Sales both hardware (PABX) and connectivity.
  • Excellent negotiation skills.
  • Excellent presentation, planning and organisation skills.
  • Excellent communication skills both verbal and written.
  • Must be self-driven, motivated, innovative and a strong team player.
  • Must have the ability to close deals.
  • Must be able to interact at all levels.

 

 

Key Performance Areas

  • Achieve 100% of monthly/annual sales targets.
  • Prepare and deliver products and solutions to clients.
  • Manage accurate forecast commitments and pipeline.
  • Build profitable client relationships.
  • Facilitate Customer On-boarding & Account Management.
  • Reduce and maintain Customer Churn Levels.
  • Report accurately on all sales activity.

 

 

Duties some of which include:

  • Acquire and onboard new clients.
  • Ensure all sales activity.
  • Prepare an update sales pipeline reports and other related activity.
  • Ensure a Consultative approach to selling Telecom solutions.
  • Conduct a detailed needs analysis based on consultation.
  • Engage the relevant support in order to provide clients with effective solutions.
  • Prepare professional presentations and proposals, clearly highlighting their needs, the proposed solution, and the costs involved and the appropriate technology used.
  • Explain the Technology and Pricing Models successfully.
  • Provide the clients with up-to-date technical information and advice.
  • Successfully handle any objections the client may have with the relevant support.
  • Maintain and manage relationships with future clients/strategic account management.
  • To be professional, punctual and courteous at all times when dealing with clients.
  • Maintain a comprehensive and up to date knowledge of all telecoms solutions products and technologies through attending training programs and regular review of technical documents.
  • Maintain knowledge of the best practice activities and benchmark solutions as they pertain to the product portfolio.
  • Engage in networking activity within the Telecoms and Information Technology business community.
  • Maintain relationships with 3rd Party Suppliers.

 

 

Own Office

  • Shows consistent commitment to the Business both internal and externally.
  • Maintains Professionalism at all times.
  • Practice effective time management and problem solving.
  • Effectively manage diary.
  • Pay attention to detail and ensure accountability.
  • To be punctual at all times.

 

 

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

 

 

If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources at Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

 

Should you not hear from us 2 weeks after submitting your CV then  please take it that your application has not been successful.

 

CHANNEL SALES SPECIALIST

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PURPOSE OF THE POSITION:
As the direct interface between Nashua (Pty) Ltd and Nashua Franchises, the Channel Sales Specialist will be responsible for the following:
• Consult and guide the Franchises at various levels, ensuring that they are adequately staffed in their Franchise divisions, skilled and equipped to drive sales, enquiries and identify opportunities for all products that Nashua (Pty) Ltd sells.
• The Channel Sales Specialist will also be responsible to drive sales plans and initiatives to assist the Franchises to meet their sales targets that have been apportioned to each Franchise.
• Constantly assessing and reporting on sales performance vs. targets, and highlighting areas that need action and escalating as necessary.
• Develop a plan that delivers value to the Franchise in the form of revenue.

 
REQUIREMENTS:
• Minimum requirement Matric.
• Excellent presentation, judgment, analysing, planning and organisation skills.
• Excellent communication skills – Verbal and Written.
• Knowledge of the office automation environment.
• Good team working experience.
• Good business acumen and numerical understanding.
• Must be able to work under pressure.
• Attention to detail and accountability.
• AS400 knowledge is an advantage.
• Must be self-driven, innovative and a strong team player and motivated person.
• Business (Sales and Marketing) qualification would be added advantage.

 

 

AREAS OF RESPONSIBILTY
• Responsible for sales targets being achieved by their portfolio of Franchises for:
o Hardware revenue and units in segments from Franchises to customers.
o Consumables and spare revenue from Franchises to customers.
o Software and professional service revenue.
• Managing Sales Performance.
• Solution sales in Franchises.
• Implementation of Strategic Planning.
• Profitability.
• Products.
• Product knowledge.
• Administration.
• Manage Franchises in line with their Franchise contracts.

 
MANAGING SALES PERFORMANCE
• Maximize performance of monthly sales targets, budgets and goals. Focus on sell-out to the customer to generate revenue to Nashua (Pty) Ltd. Increase the percentage of market share that Nashua (Pty) Ltd has in the colour space.
• Measure the sales team’s performance by monitoring the Sales Manager’s implementation and utilization of the following systems and procedures:
o INFORM – Weekly measurement of the sales pipeline in INFORM and develop forecast from the Inform system. Measure the success rate from prospect to closure of the sale. Review and confirm full wallet share in relations to all Nashua (Pty) Ltd products.
o DPI – Monthly meeting with Franchise holders to present sales opportunities within the Franchise area. Measure and track these opportunities within INFORM from prospect stage to closure.
o Pro-Act – Monthly meetings with Franchise holders to present sales opportunities within the Franchise existing customer base. Develop sales plan with the Franchise holder and measure conversion rate.
o Sales Projections – Utilize qualified prospects from INFORM, DPI and Pro-Act to supply Nashua (Pty) Ltd with accurate stock projections within budget, in preparation for the monthly E5 meetings.

 

 

SOLUTION SALES IN FRANCHISES
o Drive solution selling together with the Franchise and Nashua (Pty) Ltd Solution Division.
o Together with the Nashua (Pty) Ltd Solution Division create sales opportunities with the Franchises which will lead to solution sales.
o Provide guidance in generating professional service revenue streams, independent of equipment and software sales.
o Follow-up with the Franchise stakeholders to ensure customer satisfaction with the Solution Business.
o Maintain knowledge of the industry and competitive developments as applicable to the local market, so that a local strategy can be developed where necessary.

 

• PROFITABILTY
o Maintain and grow profitability within the Franchises as assigned in your portfolio.
o Co-ordinate the collation and reporting of Franchises sale’s ratios understanding the impact that sales margins through the channel, on volume and profitability.
o Quarterly Base analysis to identify opportunities for growth, protect or move to manage.

 
• IMPLEMENTATION OF STRATEGIC PLANNING
o Plan and capture (to Outlook) Franchise visitation schedule and agenda’s.
o Keep an active record of the Meeting minutes, and action points.
o Monitor Franchise Sales Manager’s implementation plan of budgets and targets through the Sales plan supplied by the Channel Sales Specialists.
o Complete the Quarterly Franchise Review documents and escalate relevant to do items.
o Ensure that Franchises are aware of all Nashua (Pty) Ltd initiatives, drives and systems and are optimally using or driving these to the full benefit of the Franchise.

 
• PRODUCTS
o Drive the following products within the Franchises to their customers to generate revenue to both Nashua (Pty) Ltd and the Franchises:
o MFP’s.
o Printers.
o Consumables and spares.
o VOIP.
o PABX.
o Software and solutions.
o Any approved Nashua (Pty) Ltd products in the future.

 

 

• PRODUCT KNOWLEDGE
o Maintain current product knowledge on Nashua (Pty) Ltd product range, including Hardware, Software and Solutions.
o Facilitate and assist the Franchise sales staff with product demonstrations.
o Assist Franchise sales with larger / strategic deals to ensure that Nashua (Pty) Ltd has a good understanding of the pricing / margins and supply requirements for hardware, software and ongoing to win deals.

 

 

• ADMINISTRATION
o Ensure timeous receipt, verification and capture of all appropriate sales information.
o Attend monthly meetings with Franchise Sales Manager.
o Present visitation agenda’s and write resultant reports, keeping an accurate report per franchise.
o Practice effective time management and problem solving.
o Evaluate and approve application for Special pricing, market penetration plans (MPP) and direct business plans (DPD) on the AS400. Administer effective management and approve applications on the TMP plans.
o Request pricing support from Marketing.
o Assist Tender team / Franchise with tenders.
o Report on price validation findings and action where required.

 

 

• MANAGE FRANCHISES IN LINE WITH THEIR FRANCHISE CONTRACTS
o Manage Franchises in line with their Franchise contracts, making / enforcing recommendations with regards to corrective action in line with the terms and conditions of the Franchise agreement.
o All meetings and recommendations need to be recorded with deadlines and escalated where necessary.

 

 

• AUTHORITY
o Accepting full responsibility for all duties and responsibilities

 

 

• OTHER ASSIGNMENTS
• To perform any assignments if and when requested to do so by the Chief Executive Officer, Chief Sales Officer, Head of Sales and any other Executive Officer of Nashua (Pty) Ltd.

 

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 
If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful.

BUSINESS SOLUTIONS MANAGER

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PURPOSE OF THE POSITION:
The Business Solutions Manager is responsible for the sales pipeline for all Solution sales relating to Nashua’s MPS, MDS Professional Services and software products.

To act as a specialist, integrating the Sales force to develop Solutions business and to assist in the Sales d high level design phase.

To lead a team of Solutions Specialists to cover all Nashua’s point of sales presence with the objective to create opportunities to sell Nashua’s value proposition built on an established service stack offering.

 

REQUIREMENTS:
• Sound business acumen with a good understanding of the overall business and industry sector.
• Proven ability to lead, manage and develop a number of sales resources.
• Must have the ability to propose and design complex solution opportunities using the Solutions product portfolio.
• Individual should be equally comfortable in a Boardroom meeting, as they are working with end-users and IT specialist.
• Full understanding of Nashua’s solutions processes and managing a sales team according to these.
• Full understanding of the technical and business concepts surrounding the following areas:-
o Document Management.
o Content Management.
o Print Management.
o Workflow Solutions.
o Capture Solutions.
• Minimum of 8 years’ experience in IT and Document Management Solutions
• Minimum of 5 years’ experience in consultative selling and solution sales.
• Must have a minimum of 8 years Sales management experience.
• A professional presence, vocabulary and communication skills are essential.

 
DIMENSIONS:
• Total headcount: 5 employees.
• Control Expenses in line with the departmental budgets.

 
KEY RESULT AREAS:
o Accountable to ensuring that Nashua meet and exceed the solutions revenue and profit budgets.
o Ensure a structured sales pipeline is managed.
o Ensure that there is clear visibility to the Solutions team on the opportunity pipeline.
o Work closely with MPS Project and Pre-Sales to accurately plan for resource allocation to sales opportunities.
o Ensure that there is a sufficient technical understanding of all Nashua’s solutions products.
o Act as a lead in strategic, major accounts and sales projects.
o Responsible for ensuring hand-over of solutions from sales stage to the design and project teams for successful opportunities.
o Protect and increase a profitable of the sales revenue stream within current accounts.
o Regular production of case studies and success stories for sharing throughout the company.

 

COMPETENCY LEVELS
Core Competencies Functional Competencies
Customer Focus Relationship Building
Effective Communication Innovation & Creativity
Teamwork & Collaboration Conceptual Thinking
Getting Results Ability To Solve Problems
Continuous Improvement & Flexibility/Adaptability Create Motivation and Enthusiasm
Business Awareness & Commercial Approach Developing Others

 
COMMUNICATIONS AND WORKING RELATIONSHIPS
• Internal
o Sales Departments, working with Sales leaders to identify key opportunities and strategies.
o Marketing, ensuring sales successes are shared with Nashua Marketing.
o Learning & Development, to ensure the sales team skills remain at the required level.

• External
o Customers, to provide high-level sales presence for strategic, major accounts and projects.

 

 

SCOPE FOR IMPACT
o Financial budget for sales and profit for Solutions.
o Ensure sales Solutions are actively promoted through the regional Sales teams.
o Ensure sales product capabilities are promoted correctly.
o Effective use of sales resources across the region to minimize T&E costs.
o Ensure that the team demonstrate Nashua’s solutions understanding and capability in client facing situations.

 

 

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 
If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful.

CHANNEL SALES SPECIALIST – DURBAN

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PURPOSE OF THE POSITION
As the direct interface between Nashua (Pty) Ltd and Nashua Franchises, the Channel Sales Specialist will be responsible for the following:
• Consult and guide the Franchises at various levels, ensuring that they are adequately bstaffed in their Franchise divisions, skilled and equipped to drive sales, enquiries and identify opportunities for all products that Nashua (Pty) Ltd sells.
• The Channel Sales Specialist will also be responsible to drive sales plans and initiatives to assist the Franchises to meet their sales targets that have been apportioned to each Franchise.
• Constantly assessing and reporting on sales performance vs. targets, and highlighting areas that need action and escalating as necessary.
• Develop a plan that delivers value to the Franchise in the form of revenue.

 
REQUIREMENTS:
• Minimum requirement Matric.
• Excellent presentation, judgment, analysing, planning and organisation skills.
• Excellent communication skills – Verbal and Written.
• Knowledge of the office automation environment.
• Good team working experience.
• Good business acumen and numerical understanding.
• Must be able to work under pressure.
• Attention to detail and accountability.
• AS400 knowledge is an advantage.
• Must be self-driven, innovative and a strong team player and motivated person.
• Business (Sales and Marketing) qualification would be added advantage.

 

 

AREAS OF RESONSIBILTY
• Responsible for sales targets being achieved by their portfolio of Franchises for:
o Hardware revenue and units in segments from Franchises to customers.
o Consumables and spare revenue from Franchises to customers.
o Software and professional service revenue.
• Managing Sales Performance.
• Solution sales in Franchises.
• Implementation of Strategic Planning.
• Profitability.
• Products.
• Product knowledge.
• Administration.
• Manage Franchises in line with their Franchise contracts.

 

 

MANAGING SALES PERFORMANCE
• Maximize performance of monthly sales targets, budgets and goals. Focus on sell-out to the customer to generate revenue to Nashua (Pty) Ltd. Increase the percentage of market share that Nashua (Pty) Ltd has in the colour space.
• Measure the sales team’s performance by monitoring the Sales Manager’s implementation and utilization of the following systems and procedures:
o INFORM – Weekly measurement of the sales pipeline in INFORM and develop forecast from the Inform system. Measure the success rate from prospect to closure of the sale. Review and confirm full wallet share in relations to all Nashua (Pty) Ltd products.
o DPI – Monthly meeting with Franchise holders to present sales opportunities within the Franchise area. Measure and track these opportunities within INFORM from prospect stage to closure.
o Pro-Act – Monthly meetings with Franchise holders to present sales opportunities within the Franchise existing customer base. Develop sales plan with the Franchise holder and measure conversion rate.
o Sales Projections – Utilize qualified prospects from INFORM, DPI and Pro-Act to supply Nashua (Pty) Ltd with accurate stock projections within budget, in preparation for the monthly E5 meetings.

 

 
SOLUTION SALES IN FRANCHISES
o Drive solution selling together with the Franchise and Nashua (Pty) Ltd Solution Division.
o Together with the Nashua (Pty) Ltd Solution Division create sales opportunities with the Franchises which will lead to solution sales.
o Provide guidance in generating professional service revenue streams, independent of equipment and software sales.
o Follow-up with the Franchise stakeholders to ensure customer satisfaction with the Solution Business.
o Maintain knowledge of the industry and competitive developments as applicable to the local market, so that a local strategy can be developed where necessary.

 
PROFITABILITY
o Maintain and grow profitability within the Franchises as assigned in your portfolio.
o Co-ordinate the collation and reporting of Franchises sale’s ratios understanding the impact that sales margins through the channel, on volume and profitability.
o Quarterly Base analysis to identify opportunities for growth, protect or move to manage.

 
IMPLEMENTATION OF STRATEGIC PLANNING
o Plan and capture (to Outlook) Franchise visitation schedule and agenda’s.
o Keep an active record of the Meeting minutes, and action points.
o Monitor Franchise Sales Manager’s implementation plan of budgets and targets through the Sales plan supplied by the Channel Sales Specialists.
o Complete the Quarterly Franchise Review documents and escalate relevant to do items.
o Ensure that Franchises are aware of all Nashua (Pty) Ltd initiatives, drives and systems and are optimally using or driving these to the full benefit of the Franchise.

 
PRODUCTS
o Drive the following products within the Franchises to their customers to generate revenue to both Nashua (Pty) Ltd and the Franchises:
o MFP’s.
o Printers.
o Consumables and spares.
o VOIP.
o PABX.
o Software and solutions.
o Any approved Nashua (Pty) Ltd products in the future.

 
PRODUCT KNOWLEDGE
o Maintain current product knowledge on Nashua (Pty) Ltd product range, including Hardware, Software and Solutions.
o Facilitate and assist the Franchise sales staff with product demonstrations.
o Assist Franchise sales with larger / strategic deals to ensure that Nashua (Pty) Ltd has a good understanding of the pricing / margins and supply requirements for hardware, software and ongoing to win deals.

 
ADMINISTRATION
o Ensure timeous receipt, verification and capture of all appropriate sales information.
o Attend monthly meetings with Franchise Sales Manager.
o Present visitation agenda’s and write resultant reports, keeping an accurate report per franchise.
o Practice effective time management and problem solving.
o Evaluate and approve application for Special pricing, market penetration plans (MPP) and direct business plans (DPD) on the AS400. Administer effective management and approve applications on the TMP plans.
o Request pricing support from Marketing.
o Assist Tender team / Franchise with tenders.
o Report on price validation findings and action where required.

 
MANAGE FRANCHISES IN LINE WITH THEIR FRANCHISE CONTRACTS
o Manage Franchises in line with their Franchise contracts, making / enforcing recommendations with regards to corrective action in line with the terms and conditions of the Franchise agreement.
o All meetings and recommendations need to be recorded with deadlines and escalated where necessary.

 
AUTHORITY
Accepting full responsibility for all duties and responsibilities

 
OTHER ASSIGNMENTS
To perform any assignments if and when requested to do so by the Chief Executive Officer, Chief Sales Officer, Head of Sales and any other Executive Officer of Nashua (Pty) Ltd.

 
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 
If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Should you not hear from us 2 weeks after submitting your CV please take it that your application as being unsuccessful

 

TELECOMMUNICATIONS ADMINISTRATOR

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Nashua Tshwane, Leader in the Office Automation industry, hereby invite all interested applicants to apply for the position of a Telecommunications Administrator at their Pretoria (Tshwane) office.

The company offers a market related package.

 

Purpose of Position:

Secretarial Duties, Personal assistant, clerical and administrative services to the Telecommunications manager are provided in an effective and efficient manner.

 

Requirements:

  • 1 – 2 years Telecommunications experience and knowledge in PABX, IP, VoIP and Panasonic (added Advantage)
  • Computer literate – must be proficient in MS Office, Excel and PowerPoint
  • Excellent communication skills, both verbal and written
  • Proven ability to work under pressure and to strict deadlines.
  • Grade 12 required
  • Must be presentable, self-motivated and well spoken

 

Provide Office Support Services:
Receive, direct and relay telephone messages.
Maintain general filing system and file all correspondence (electronically and/or hard copy filing).
Organising and maintaining diaries and making appointments

 

General Secretarial Duties:
Preparing presentations
Managing projects.
Perform all other related duties that might be required by the nature of the business or the requirements of the Telecommunications Manager.

If you are interested in this position please submit your CV to samanthaa@nashuatsh.co.za. Closing date: 15 March 2016. Please indicate which position you are applying for.