Sales Manager – Nashua Tshwane

ExcellenceA Vacancy exists at Nashua Tshwane situated in Brooklyn Pretoria for a Sales Manager reporting to the General Sales Manager.

Purpose of the Position:

  • Responsible for the development and performance of all Sales activities relating to the converged solutions offering by Nashua Tshwane including fixed line voice communication, office automation, software and selected IT solutions to the small to medium enterprise market within the Nashua Tshwane geographical area..
  • Drive, supervise and guide a team of 8 Sales Executives who will be responsible for New Business as well as development of existing client accounts.
  • Establish plans and strategies to expand the company’s share of key customers ICT spend and by pro-actively identifying opportunities in existing customers and selected markets.

Duties: Some of which include:

  • Develop a sales strategy that ensures attainment of company sales goals and profitability.
  • Responsible for the recruitment, testing, development and performance of Sales Personnel as agreed upon by senior management.
  • Prepare action plans by individuals as well as the team for effective prospecting and lead generation.
  • Initiate and coordinate development of action plans to penetrate new markets.
  • Conduct one-on-one review with all Sales Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of the Sales Executives sales and activity performance.
  • Provide timely feedback to senior management regarding potential opportunities, sales challenges and sales performance.
  • Assist Sales Executives in preparation of proposals and presentations.
  • Control expenses to meet budget guidelines.
  • Adhere to all company policies, procedures and business ethics codes, and ensure that they are communicated and implemented within the team.
  • Responsible for the motivation of sales personnel and management of sales incentives.
  • Relationships and Roles:
  • Ensure that all Sales Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closures.
  • Delegate’s authority and responsibility with accountability and follow-up.
  • Set examples for Sales Executives in areas of personal character, commitment, organizational and selling skills, and work ethics.
  • Conduct consistent coaching and counseling with Sales staff to build motivation and selling skills.
  • Maintain contact with all clients and supplier representatives in the market area to ensure high levels of client satisfaction.
  • Demonstrate the ability to interact and cooperate with all company employees.
  • Personality:
  • Self-driven, results-oriented with a positive outlook.
  • A natural forward planner who critically assesses their own performance and that of subordinates.
  • Mature, credible, reliable, and determined.
  • Well-presented, businesslike and comfortable in dealing with senior company executives.

Other:

  • Willingness to travel and work in a team with divisional specialists.
  • Able to work extended hours when required.
  • Good written and verbal communication
  • Able to understand profit and loss calculations and business finance, e.g. gross margin percentages and calculations, depreciation, capital and revenue expenditure, cash-flow, overheads, etc.

Minimum Requirements:

  • Matric, excellent writing skills, excellent Excel, PowerPoint and Word skills.
  • Reliable vehicle and valid driver’s licence.
  • At minimum of 3 years’ experience in sales managerial a position in the Office Automation industry.
  • A minimum of 3 years sales experience.
  • Strong, confident speaker with well-balanced people management skills
  • High standard customer service delivery.

Remuneration:

Competitive, market-related Cost to Company package with a lucrative commission / incentive system.

Please send CV to tienievr@nashuatsh.co.za

Branch Manager – Nashua Maseru

ExcellenceNashua Maseru has a vacancy for a Branch Manager at their Maseru branch. The applicant must be willing to relocate to Maseru.

Requirements:

  • At least 3 years experience in managerial a position
  • A minimum of 3 years sales experience.
  • Well balanced people management skills
  • High standard customer service delivery
  • Willing to relocate

If you are interested in this position, please forward CV to rikusk@nashuafs-nc.co.za. Closing date for applicants is 27th November 2014.

SOLUTIONS SPECIALIST X4

ExcellenceFour vacancies exist at Nashua Limited for a Solutions Specialist reporting to the Business Development Manager.

Purpose of the position:

Consult with the Franchises on various aspects of the running of an effective and profitable solutions business.

Requirements:

  • Minimum requirement Matric.
  • 5 to 8 years related experience.
  • Excellent presentation, judgment, planning and organisation skills.
  • Excellent communication skills – Verbal and Written.
  • Knowledge of the office automation environment.
  • Strong talent management principles – Team Development.
  • Financial qualification of background is essential.
  • Team player.
  • Must be able to work under pressure.
  • Must be able to balance risk with business decisions.
  • Attention to detail and accountability.
  • Must be self-driven, innovative and a strong team player and motivated person.

Duties: Some of which include:

Sales and customer relationships

  • Maintain and manage existing relationships with clients.
  • Maintain and manage existing relationships with franchises.
  • Identifying the need for Nashua Software Solutions within every opportunity.
  • Identifying the correct contact people within each company who would be responsible for the purchasing decision.
  • Prepare professional presentations and proposals, clearly highlighting their needs, the proposed solution, and the costs involved and the technology used.
  • Explain the Technology and Pricing Models successfully.
  • Provide the clients with up-to-date technical information and advice.
  • Highlight to the customer their need, and the potential solution.

Product Knowledge

  • Maintain current product knowledge on Nashua’s software solutions and service stacks.
  • Maximize sales staff’s product knowledge through “hands on” product training.
  • Facilitate training and assist the Franchise’s sales staff with product demonstrations.

Strategic Planning

  • Ensure that the Franchise Sales Managers present realistic budgets and projections timeously on a monthly basis.
  • Plan and capture (to Outlook) franchise visitation schedules and agenda’s
  • Keep an active record of Meeting notes
  • Monitor Sales Manager’s implementation of budgets and targets.
  • Develop a client relationship to ensure that we are available when the client is ready to purchase a solution, and that existing clients continually upgrade their solutions.
  • Successfully handle any objections the client may have.
  • Entertain the client/franchise as and when required.
  • Define articulate and present document-solution propositions as a trusted advisor based on in-depth document-solution knowledge and experience.
  • Define, articulate and present cost recovery solutions propositions as a trusted advisor based on in-depth cost recovery solutions knowledge and experience.
  • Consultative approach to selling software solutions.
  • To be professional, punctual and courteous at all times when dealing with Clients.
  • Individual should be equally comfortable in a board-room meeting as they are working with end-users and IT specialists.
  • Maintain a comprehensive and up to date knowledge of Nashua Ltd Software Solution products and technologies through attending training programs and regular review of technical documents.
  • Maximize Sales Performance on monthly sales budgets, targets and goals.

Administration

  • Sign-up the main agreements on successful sales.
  • Ensure that the pre & post installation checks are completed respectively.
  • Ensure that successful installations are signed-off by the client.
  • Sales Projections Provide realistic and measureable sales projections.
  • Management Reports in the form of Sales Pipeline must be provided weekly.
  • Strategic planning present realistic budgets and projections timeously.
  • Present visitation agendas and write resultant reports.
  • Supply any additional sales and marketing information as may be required from time to time for prospects and existing clients.
  • Attend all scheduled sales meetings.
  • Keep ALL documentation up to date at all times in a prescribed format and location.
  • To be up to date on all sales & technical information related to software solutions.
  • Calling Cycles Ensure that strict calling cycles are employed for appropriate visitation schedules for strategic account penetration and user base protection.
  • Activity Drive and monitor activities these include “face to face” appointments, quotations, and demonstrations.
  • Motivation – To be motivated at all times and a self-driven individual.
  • Leadership Communicate Nashua Ltd. values and key policies and set the example by acting in accordance with these values and policies at all times

Knowledge & skills

  • Attitude – To be professional, punctual and courteous, most importantly a passion for Nashua Ltd. products & solutions
  • Innovative Thinker – Demonstrates a novel approach to identifying solutions and opportunities to achieve both Nashua Ltd., and our Clients, business objectives
  • Managing Change – Demonstrates a positive approach to the challenge of change for self, team, and the business, encouraging others to consider different approaches. Regards change as an opportunity for learning and growth
  • Planning and Organising – Schedules and prioritises an appropriate course of action, optimising the management of resources whilst considering the impact on others.
  • Communication – Confident, clear and precise communicator both written and spoken, and has the ability to influence, persuade and work with/through others to achieve goals and objectives.
  • Analytical Thinker – Logically breaks problems down into their essential elements, identifying and analysing data to diagnose a problem and develop an appropriate solution.
  • Delivery Focus – Demonstrates focus, initiative and tenacity to achieve goals and objectives, using experience and judgement to make decisions and overcome barriers.
  • Flexibility – Adapts positively to change in tasks and environment, maintaining enthusiasm and effectiveness.

Business processes

  • All business processes will remain the same when: (electronic signature will suffice)

o   Travel Authorization

o   Out of Pocket Expenses

  • Scanned and emailed to Sales Manager

o   Commissions

  • Commission manual will be line with company’s sales objectives and will remain the same for this financial year ending in September unless otherwise notified in writing.
  • All Commissions will be paid together with your salary.
  • Future plans will be for the Solutions Specialist to be more involved with budgets setting for his/her defined portfolio.
  • In the event of unforeseen circumstances a cheque will be drawn and paid directly into your account (this however is in extreme circumstances and is not standard business practice).

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, by no later than 19 November 2014.

Job Evaluation:        TBA

IMPLEMENTATION SUPPORT MANAGER

ExcellenceA vacancy exits at Nashua (Pty) Limited for an Implementation Support Manager reporting to the Head of Solutions.

Job Purpose:

To manage the successful deployment and implementation (post-sale) of all Nashua’s Solutions Services in line with the technical go to market strategy

Requirements:

  • Good understanding of IT, with particular regard to Networking, Server technologies, High-availability computing and Print technologies (highly technical focused)
  • Having managed IT / product implementation projects in the ECM/EIM/CRS segments would be an advantage.
  • Experience of managing multiple technical teams and technical skills
  • Good people management skills to lead, develop, coach and motivate multiple teams
  • Conflict resolution skills
  • Technical skills in the following areas:

o   Experience with SQL, .NET

o   Experience with Windows 2003, XP, Vista, 2008 and 7 is a plus

o   Experience with scripting or programming is a plus

o   Knowledge of C++ and C# Advantage

o   Knowledge of Windows 2000/2003 client and server operating systems

o   Knowledge of Web protocols (e.g., HTTP, ASP, XML, etc.)

o   Knowledge of Visual Basic or object-oriented programming

  • Good business acumen
  • Good understanding of consultative sales
  • Excellent communication skills
  • Project Management skills.

Duties some of which include:

  • To organize, develop and motivate a post sales team to the caliber necessary to meet the current and long term needs of the department in order to achieve the targets set within the agreed departmental budget.
  • Contribute as a member of the Solutions Services management team to formulate a department strategy for the Solution Delivery division that is in line with the overall corporate strategy
  • Ensure that the Implementation Delivery team (post-sales) and related resources are utilized in the most effective and efficient manner, in order to ensure that projects are delivered on-time and within budget. Including ensuring that the skills of the Specialists are matched to the appropriate projects to ensure effective delivery of solutions.
  • To represent the Company within the Franchise and customer base in order to support Sales, Pre-Sales and Project departments, to ensure the Company image is maintained and enhanced ensuring the Customer is provided with the best possible solution.
  • To manage the implementation of Solutions in line with departmental key performance indicators. Ensuring correct deployment of the solutions to eliminate potential issues and risks.
  • Responsible for the production of management information and reporting on Infrastructure Solution Delivery Projects in order for progress to be reported and recommendations be made.
  • To act as the highest point of escalation internally for technical issues within Solutions Services deployments, to ensure resolution in a timely manner and communication of resolutions to all appropriate teams.

Communication and working relationships

Internal

  • Sales, Pre-Sales and Project Departments, to ensure we are collectively setting the correct expectations to our customers.
  • Solutions Management Team, weekly and monthly reporting of key performance indicators.
  • Marketing, product feedback into the Software Solutions and to ensure Nashua Product launch process is adhered to.
  • Learning & Development, to ensure we keep the team skills up to the required level.

External

  • Customers, providing a technical ownership with regard to planned deployments.
  • Customers, providing a point of escalation regarding Solutions deployments

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

PRODUCT MANAGER SOFTWARE – MANAGED DOCUMENT SERVICES (MDS)

ExcellenceA vacancy exists at Nashua (Pty) Ltd for Product Manager Software reporting to the Products Manager.

Purpose of the position

The Product Manager is responsible for managing the software and solutions product portfolio, working closely with the software sales and professional service teams. Vendor management will be critical to this position aligning products and services to the solutions business strategy.

Requirements:

  • Matric.
  • Suitable business qualification diploma or degree with strong accounting focus.
  • Marketing Experience 2- 3 years.

-      Full understanding of the marketing and business concepts surrounding the following areas:-

  • Document Management
  • Content Management
  • Print Management
  • Workflow Solutions
  • Capture Solutions
  • CDIA+, N+, MCSE or similar (excellent understanding of applications, operating systems, database technology, SaaS models)
  • Track record in commercial relationship building
  • Excellent communication and presentation skills at C -Level engagements
  • Project management skills
  • Strong organisational skills
  • Must be able to work under pressure
  • Must be a self-driven and motivated person
  • Must be a team player
  • Able to travel extensively

Duties some of which include:

Planning

  • Develop an understanding of the marketplace and competitive landscape.
  • Develop a multiyear product road map based on criteria and structure for requirementsprioritization
  • Assist in driving the annual product strategy and roadmap
  • Deliver on the product strategy and roadmap
  • Assist sales team in creating a value proposition to market
  • Implement local product strategy based on the market segmentation model
  • Prepare product forecasts
  • Assist in pricing models based on customer value (ROI) analysis.

Marketing

  • Design market research projects to assess customer attitudes to the current product range and new product introductions. Conduct this research using competitor analysis tools and research
  • Develop product collateral for internal and customer facing usage
  • Maintain expert knowledge on the software solutions industry and trends
  • Review, and keep up to date on new developments regarding competitor products
  • Support the product development process
  • Maintains communication with customers and partners for product development
  • Provide in-depth market, industry and competitive analysis and positioning.
  • Develop pricing and packaging strategies.
  • Plan trade, road shows and product launch events in conjunction with the products manager
  • Attend conferences and training events
  • Contribute to newsletters, forums and events in conjunction with products manager

Product Management and Support

  • Manage product life cycle stages i.e. conceive, plan, develop, qualify, launch, deliver and withdraw
  • Product development in line with company strategy
  • Develop “boxed” solutions for different vertical markets
  • Launch Products as per defined ISO and marketing department procedures
  • Maintenance of products on the AS400, pricing updates and adjustments
  • Assist in maintaining accurate virtual or actual stock levels with the admin and logistics teams
  • Assist with product forecasts where applicable with logistics team
  • Act as a point of first reference for all product related enquiries
  • Ensure all product collateral, training material is available and relevant on the CRM system

Vendor Management

  • Develop and maintain vendor relationships nationally and internationally
  • Ensure pricing parity on products and services are maintained at all times
  • Ensure pricelists are current and partner agreements are adhered to at all times
  • Align vendors strategy with company business strategy
  • Ensure training programs are carried out by vendors to sales, marketing and professional service teams.

Training and equipping

  • Collaborates with other functions leaders (marketing communication, sales, development, and customer service) to create the content and tools needed to successfully sell, implement and service the product
  • Work closely with the sales team (internal and Channel) to develop sales tools and training
  • Interact with all members of the sales team (internal and Channel) to ensure product knowledge by planning and executing internal sales training and events
  • Responsible for the launch of products to internal and external teams
  • Develop and coach the MDS and MPS consultants on the go-to-market planning and execution, including reference customers, beta programs, sales training, sales materials, and demos
  • Work with the team to help develop innovative marketing programs and show event campaigns
  • Provide the sales team with the necessary product knowledge expertise to enable them to sell the product
  • Provide the sales team with printed and electronic promotional material, product training as well as relevant product documentation
  • Work closely with the market-facing solutions consultants and solutions architects to understand business goals and client and end-user needs and how they relate to the product and proposed software

If you are interested in this position please send your CV to Matshepo_mlaba@nashua.co.za and indicate which position you are applying for.

PRODUCT MANAGER SOFTWARE – MPS

ExcellenceA vacancy exists at Nashua (Pty) Limited for Product Manager Software – Managed Print Services reporting to the Products Manager.

Purpose of the position

The Product Manager is responsible for managing the software and solutions product portfolio, working closely with the software sales and professional service teams. Vendor management will be critical to this position aligning products and services to the solutions business strategy.

Requirements:

  • Matric.
  • Suitable business qualification diploma or degree with strong accounting focus.
  • Marketing Experience 2- 3 years.

-      Full understanding of the marketing and business concepts surrounding the following areas:-

  • Document Management
  • Content Management
  • Print Management
  • Workflow Solutions
  • Capture Solutions
  • CDIA+, N+, MCSE or similar (excellent understanding of applications, operating systems, database technology, SaaS models)
  • Track record in commercial relationship building
  • Excellent communication and presentation skills at C -Level engagements
  • Project management skills
  • Strong organisational skills
  • Must be able to work under pressure
  • Must be a self-driven and motivated person
  • Must be a team player
  • Able to travel extensively

Duties some of which include:

Planning

  • Develop an understanding of the marketplace and competitive landscape.
  • Develop a multiyear product road map based on criteria and structure for requirementsprioritization
  • Assist in driving the annual product strategy and roadmap
  • Deliver on the product strategy and roadmap
  • Assist sales team in creating a value proposition to market
  • Implement local product strategy based on the market segmentation model
  • Prepare product forecasts
  • Assist in pricing models based on customer value (ROI) analysis.

Marketing

  • Design market research projects to assess customer attitudes to the current product range and new product introductions. Conduct this research using competitor analysis tools and research
  • Develop product collateral for internal and customer facing usage
  • Maintain expert knowledge on the software solutions industry and trends
  • Review, and keep up to date on new developments regarding competitor products
  • Support the product development process
  • Maintains communication with customers and partners for product development
  • Provide in-depth market, industry and competitive analysis and positioning.
  • Develop pricing and packaging strategies.
  • Plan trade, road shows and product launch events in conjunction with the products manager
  • Attend conferences and training events
  • Contribute to newsletters, forums and events in conjunction with products manager

Product Management and Support

  • Manage product life cycle stages i.e. conceive, plan, develop, qualify, launch, deliver and withdraw
  • Product development in line with company strategy
  • Develop “boxed” solutions for different vertical markets
  • Launch Products as per defined ISO and marketing department procedures
  • Maintenance of products on the AS400, pricing updates and adjustments
  • Assist in maintaining accurate virtual or actual stock levels with the admin and logistics teams
  • Assist with product forecasts where applicable with logistics team
  • Act as a point of first reference for all product related enquiries
  • Ensure all product collateral, training material is available and relevant on the CRM system

Vendor Management

  • Develop and maintain vendor relationships nationally and internationally
  • Ensure pricing parity on products and services are maintained at all times
  • Ensure pricelists are current and partner agreements are adhered to at all times
  • Align vendors strategy with company business strategy
  • Ensure training programs are carried out by vendors to sales, marketing and professional service teams.

Training and equipping

  • Collaborates with other functions leaders (marketing communication, sales, development, and customer service) to create the content and tools needed to successfully sell, implement and service the product
  • Work closely with the sales team (internal and Channel) to develop sales tools and training
  • Interact with all members of the sales team (internal and Channel) to ensure product knowledge by planning and executing internal sales training and events
  • Responsible for the launch of products to internal and external teams
  • Develop and coach the MDS and MPS consultants on the go-to-market planning and execution, including reference customers, beta programs, sales training, sales materials, and demos
  • Work with the team to help develop innovative marketing programs and show event campaigns
  • Provide the sales team with the necessary product knowledge expertise to enable them to sell the product
  • Provide the sales team with printed and electronic promotional material, product training as well as relevant product documentation
  • Work closely with the market-facing solutions consultants and solutions architects to understand business goals and client and end-user needs and how they relate to the product and proposed software

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

EXECUTIVE PA

ExcellenceA vacancy exists at Nashua Kopano for an Executive PA reporting to the Managing Director.

Purpose of the position

Personal Assistance, secretarial duties, clerical and administrative services to the Managing Director and General Managers are provided in an effective and efficient manner.

Requirements:

  • Matric certificate.
  • Secretarial Diploma (added advantage).
  • Minimum 5 years PA/Secretarial experience at senior level.
  • Excellent typing skills.
  • Excellent telephone etiquette.
  • Excellent computer literacy (MS Office, Excel and PowerPoint).
  • Excellent organisational skills.
  • Excellent communication skills, both verbal and written.
  • Proven ability to work under pressure and to tight deadlines.
  • Confident personality and well presented.

Duties: Some of which include:

Provide office support services to the managing director and GM’s

  • Receive, direct and relay telephone messages. Transferring only calls that are relevant to the Managing Director and/ or the GM’s.
  • Maintain general filing system and file all correspondence (electronically and/or hard copy filing).
  • Organising and maintaining diaries and making appointments the Managing Director and GM’s.
  • Booking the Executive Boardroom as and when required in accordance with the availability of thereof.
  • Meeting and greeting visitors at all levels of seniority.
  • Taking dictation and typing minutes.

Attend to correspondence

  • Dealing with incoming email, faxes and post, (corresponding where necessary on behalf of the Managing Director or relevant GM.
  • Draft, type and distribute all Managing Director’s and GM correspondence.

Booking of air travel, car travel, accommodation etc

  • Doing all essential bookings for air, car or any other travel requirements of the Managing Director and GM’s.
  • Prepare travel itinerary where necessary.

General Secretarial Duties

  • Preparing presentations (PowerPoint, Excel and/ or Word).
  • Preparing documents and/ or material for meetings; i.e Board meetings.
  • Maintain an adequate inventory of office supplies.
  • Ordering stationery and office equipment.
  • Ordering Company flowers.
  • Managing projects.
  • Perform all other related duties might be required by the nature of the business or the requirements of the Managing Director and GM’s.

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlalba@nashua.co.za. Please indicate which position you are applying for.

 

SOLUTIONS ARCHITECT X2

ExcellenceTwo vacancies exist at Nashua (Pty) Limited for a Solutions Architect reporting to the GM Solutions.

Purpose of the position:

The “Solutions Architect” builds and advises on the solutions which provide efficiencies in “Cost Reduction and 3rd Party Billing”, “Fleet Management”, “Variable Data Printing”, and integrate across various business areas and disciplines. They are responsible for the systematic and methodical investigation, analysis and documentation of all of a business area, and then articulating the benefits the solution will provide. They will Identify and examine business inefficiencies and determine effective solutions to assist in the reduction of costs and productivity improvements. They will acts as a bridge between the business, sales people and the IT development teams and can also be responsible for adhoc implementation or development themselves. They will evaluate and document the underlying business architecture and assist in providing supporting documentation which can be used to build business cases, risk assessments, and create functional requirements for solutions to be sold into the potential customer. Finally they will document the implementation plan and ensure successful implementation. Once successfully installed the “Solutions Architect” will conduct a post implementation review to ensure the value has been attained from the solution.

Experience:

  • Degree in computer science or related will be an Advantage.
  • Experience in enterprise software sales including proposal writing and software demonstrations.
  • Equitrac, PaperCut, Softlog, VDP experience will be an added advantage.
  • Understanding of hardware, software, networking and database concepts.
  • Demonstrated ability to explain complex technical concepts to non-technical audiences.
  • Public speaking, writing, analytical, and problem-solving skills.
  • Experience with all Windows OS, Client and Servers is required.
  • Experience with scripting or programming is a plus.
  • Knowledge of Web protocols (e.g., HTTP, ASP, XML, etc.)
  • Knowledge of Visual Basic or object-oriented programming.
  • A demonstrated ability to meet/exceed goals.
  • Communication and organizational skills.
  • 3 – 5 years’ experience in solutions design and network troubleshooting
  • Exposure to office automation industry knowledge and business process understanding (will be an added advantage).
  • Having managed IT / product implementation projects would be an advantage.
  • Ability to understand complex technology, simplifying it for the customer to ensure understanding and buy-in.
  • Must be well groomed and able to interact on the highest level with clients executives.
  • Proven track record of managing/facilitating small teams.

Duties: Some of which include:

  • Must have detailed knowledge of “Cost Reduction and 3rd Party billing”, “Fleet Management” and “Variable Data Printing” platforms in order to design and communicate solutions for a customer’s business problem/s.
  • Provide technical consulting and training to the sales force as well as prospective clients.
  • Provide product advice and consultation during pre-sales work.
  • Develop, implement and deliver technical training to the Franchise Engineers in frequent sessions both locally and regionally.
  • Answer resales and technical questions via e-mail, conference calls and web presentations.
  • Will be the technical expert in the pre-sales qualification and is responsible for the delivery of the technical architectural design, strategies and plans that will be a delivered in the engagement.
  • May be responsible for the creation of proposals that address current and evolving client requirements.
  • Work with clients to define the best possible business Solutions, using Nashua’s Product Basket.
  • Responsible for the design and communication of the business Solutions and the identification of integration requirements, extensions, reports and customisations of the product.
  • Presents the solutions based on explicitly and implicitly stated requirements.
  • Supports the design and development of the technical content defined in the statement of work.
  • Assist the client with the definition of the most appropriate business processes that will underpin the technical business Solutions.
  • The “Solutions Architect” strives to achieve as close to 100% as possible of the client’s business requirements using the standard platform.
  • Ability to advise on the most appropriate course of action if the business problem is not solved using standard technologies.
  • Stays current on technical specifications for hardware/software requirements of Nashua and industry products and solutions through professional associations, trade journals, networking, and associated training and seminars.
  • Prepares technical architectural and implementation design documents and works with the project management team to develop the implementation plan and define project deliverables and schedules.
  • Helps to identify and leverage Nashua Limited and partner resources in order to satisfy the technical needs and objectives of the implementation.
  • Develop strong working relationships with partner, client, and Solutions team members.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

SOLUTIONS PROCESS ENGINEER X2

ExcellenceTwo vacancies exist at Nashua (Pty) Limited for a Solutions Process Engineer reporting to the GM Solutions.

Purpose of the position:

The “Solutions Process Engineer” builds the solutions for Customers which optimise business processes, and integrate across various business areas and disciplines. They are responsible for the systematic and methodical investigation, analysis and documentation of all, or, parts of a business area, its functions and processes, and the information they use across applications. They will Identify and examine business needs and determine timely and effective solutions to business functions and processes. They will acts as a bridge between the business, sales people and the IT development teams and can also be responsible for adhoc implementation or development themselves. They will evaluate and document the underlying business architecture and conduct feasibility studies, business cases, risk assessments, and create functional requirements for new applications and major changes to existing applications made possible by the Nashua Solutions Basket. This will lead into a support role of the writing of proposals and comprehensive documentation which will ultimately turn into a sale. Finally they will document the implementation plan and ensure successful implementation. Once successfully installed the Solutions Architect will conduct a post implementation review to ensure the value has been attained from the solution.

Requirements:

  • 3 – 5 years’ experience in business analysis / process design / system design.
  • Degree in computer science or related will be an Advantage.
  • Experience in enterprise software sales including proposal writing and software demonstrations.
  • Laserfiche, ScannerVision and or ECM experience will be an added advantage.
  • Process Automation / Workflow software experience will be an advantage
  • Understanding of hardware, software, networking and database concepts.
  • Demonstrated ability to explain complex technical concepts to non-technical audiences.
  • Public speaking, writing, analytical, and problem-solving skills.
  • Experience with all Windows OS, Client and Servers is required.
  • Experience with scripting or programming is a plus.
  • Knowledge of Web protocols (e.g., HTTP, ASP, XML, etc.)
  • Knowledge of Visual Basic or object-oriented programming.
  • A demonstrated ability to meet/exceed goals.
  • Communication and organizational skills.
  • Exposure to office automation industry knowledge and business process understanding (will be an added advantage).
  • Having managed IT / product implementation projects in the ECM/EIM/CRS segments would be an advantage.
  • Ability to understand complex technology, simplifying it for the customer to ensure understanding and buy-in.
  • Must be well groomed and able to interact on the highest level with clients executives.
  • Proven track record of managing/facilitating small teams.

Duties: Some of which include:

  • Must have detailed knowledge of ECM and Process Automation platforms in order to design and communicate solutions for a customer’s business problem/s.
  • Provide technical consulting and training to the sales force as well as prospective clients.
  • Provide product advice and consultation during pre-sales work.
  • Develop, implement and deliver technical training to the Franchise Engineers in frequent sessions both locally and regionally.
  • Answer pre-sales and technical questions via e-mail, conference calls and web presentations.
  • Will be the technical expert in the pre-sales qualification and is responsible for the delivery of the technical architectural design, strategies and plans that will be a delivered in the engagement.
  • May be responsible for the creation of proposals that address current and evolving client requirements.
  • Work with clients to define the best possible business Solutions, using Nashua’s Product Basket.
  • Responsible for the design and communication of the business Solutions and the identification of integration requirements, extensions, reports and customisations of the product.
  • Presents the solutions based on explicitly and implicitly stated requirements.
  • Supports the design and development of the technical content defined in the statement of work.
  • Assist the client with the definition of the most appropriate business processes that will underpin the technical business Solutions.
  • The “Solutions Process Engineer” strives to achieve as close to 100% as possible of the client’s business requirements using the standard platform.
  • Ability to advise on the most appropriate course of action if the business problem is not solved using standard technologies.
  • Stays current on technical specifications for hardware/software requirements of Nashua and industry products and solutions through professional associations, trade journals, networking, and associated training and seminars.
  • Prepares technical architectural and implementation design documents and works with the project management team to develop the implementation plan and define project deliverables and schedules.
  • Helps to identify and leverage Nashua Limited and partner resources in order to satisfy the technical needs and objectives of the implementation.
  • Develop strong working relationships with partner, client, and Solutions team members.

This is a role for a person with strong business software implementation experience, along with, facilitation, people and communication skills.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za

MARKETING ASSISTANT

ExcellenceA vacancy exists at Nashua (Pty) Limited for a Marketing Assistant reporting to the Marketing Manager.

Purpose of the position:

To provide assistance to the Marketing Manager in the execution of his/her duties. To create and co-ordinate all internal communication, all franchise communication and ensure that this ties into the overall marketing plan.

Requirements

  • Matric, excellent writing skill Computer literacy, excellent MS Excel skills, MS PowerPoint skills and good use of MS Word.
  • Marketing or similar qualification would be an advantage.
  • Confident.
  • Independent worker.
  • Strong effective communicator.
  • Demonstrated teamwork skills.
  • Ability to coordinate the efforts of a large team of diverse creative employees.
  • Demonstrated ability to track and measure how communication is being used and provide reports to management on such, plus improve where required.

Duties: Some of which include:

Internal communication

  • To implement monthly updates from Nashua (Pty) Limited to all Nashua employees. This could be in the form of newsletters, alerts, video conferencing, etc. thus part of the function will be to try different or new mediums to determine which suits best and implement accordingly. The review process should happen at least annually.
  • Chasing internal content for the Nashua bi-weekly newsletter.
  • Creation or update of profiles for Nashua (Pty) Limited Exco and senior management.
  • Constantly updating contact details on the Nashua Website

Franchise communication

  • To communicate monthly updates from both Nashua (Pty) Limited and all Nashua Franchises to all its employees. As per above different mediums should be undertaken to find the best suit.
  • Chasing franchise content for the Nashua bi-weekly news letter
  • Assist franchises with profiles as required
  • Collecting and publishing successful sales stories with the Nashua Ring The Bell newsletter

Create a Nashua communication plan

  • This is to ensure that we have a communication plan that will keep all parties are up to date with all developments within Nashua and its franchises. This plan is to illustrate and align with Nashua’s objectives, marketing plans and future growth endeavors.
  • Assisting all departments and franchises with the creation of survey’s to estimate climate, customer satisfaction, responses to campaigns etc.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za