HEAD OF SOLUTIONS SALES

Excellence

A vacancy exists at Nashua Kopano for a Head of Solutions Sales reporting to the Managing Director. 

Purpose:

Head of Solutions Sales shall report to the Managing Director of Nashua Kopano and is responsible for the entire solutions portfolio, encompassing software, telecoms, VOIP and all other solutions offered by the Nashua Group. This position is responsible for the development of a solutions sales strategy, on-going development and management of the Solutions Sales Team.

Head of Solutions Sales is to lead product innovations for clients that cut across business verticals. The role of the Head of Solutions Sales is to translate product strategy into implementable solutions for both Corporates and Public Sector clientele. You will engage at the ideation phase of a new product, creatively design a solution, act as the expert to all constituents, and work with agile a team to deliver the solution to market.

Requirements :

  • 5+ years of product and/or solution management experience.
  • Bachelor’s Degree or Equivalent; and or extensive work experience in the field of solutions sales.
  • Proven track record of delivering analysis at a senior level.
  • Demonstrable ability to manage projects through to completion.
  • Extensive experience of product planning, financial planning and managing teams within budget.
  • Self-motivated, positive-thinking, team player, leader, partner, problem-solver.
  • Entrepreneurial, highly creative, and able to innovate quickly.
  • Understanding of Nashua Group’s product offering and business lines.
  • Knowledge of existing and emerging Internet technologies.
  • Strong understanding of the payments industry and the e-Commerce landscape, particularly in the areas of mobile, POS, and wallet.
  • Solid understanding of business capabilities/product architecture.
  • Experience bringing products to fruition at enterprise level.
  • Excellent executive presence.
  • Excellent oral and written communication skills.
  • Mastery of Microsoft Excel & PowerPoint required.
  • Blend consulting, creative problem solving, and product management with a strong bias to action.
  • MBA preferred. Bachelor’s Degree or equivalent required.
  • Passionate about quality products and the fundamental transformative power of the solutions to change the world and the lives of everyday people.

Skills:

You should be able to demonstrate deep-seated understanding of the current and future business challenges impacting vertical sectors across the whole gamut of ICT markets as well as a strong grasp of the enabling role that technology can play in addressing these issues.

You should possess outstanding writing, presentation, client interaction and business development skills. These capabilities would ideally been acquired over +5 year in CIO- facing environment with a solutions provider or system integrator.

Duties: Some of which include:

  • Assist in formulating the company’s future direction and support strategic initiatives.
  • Monitor and direct the implementation of strategic business plans.
  • Manage the capital request and budgeting processes.
  • Develop performance measures that support the company’s strategic direction.
  • Participate in key decisions as a member of the executive management team.
  • Maintain in-depth relations with all members of the management team manage the entire Solutions Sales Department.
  • Drive the full lifecycle of solutions management including opportunity assessment, product design, product development, product launch and post-launch management and optimization.
  • Responsible for defining and driving customer-specific solutions.
  • Constantly evolve market understanding and internal product knowledge.
  • Work closely with a cross-functional team of Business Development, Product Development, Design and User Research to deliver solutions.
  • Write clear, consistent, detailed market and solution requirements specs/user stories
  • Help lead Nashua Kopano’s long-term product vision and strategy by driving needs into global product roadmap.
  • Act as the voice and advocate providing requirements and emerging needs based on market and BD trends.
  • Actively manage product and team to achieve goals related to financial and performance metrics.
  • Developing thought-leadership on solutions and telecoms.
  • Build relationships with business and product managers to ensure strategy and roadmaps effectively support market needs.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

CHIEF OPERATING OFFICER

Excellence

If you are a process-minded leader with experience in working in a professional organization, with an executive management team and developing a performance culture among a group of diverse, talented individuals.  If you think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan, and you enjoy working hard and you look for challenges.

If you have also proven your ability to balance the delivery of programs against the realities of a budget.  This job is for you.  This position will report to the CEO of Nashua (Pty) Limited.

Job Objective:

Plan, develop and implement strategy for operational management and development so as to meet agreed organisational performance plans within agreed budgets and timescales covering relevant areas of operation including technical support, logistics, warehousing, distribution, administration, scan centre and project management office  etc.

Some of the functions that will be carried out are:

Functions

  • Contributes to the development of strategic goals and objectives as well as the overall management of the Company.
  • Directs the development and adoption of procedures and controls to promote communication and adequate information flow, thereby solidifying management control and direction of the company.
  • Develops and cascades the organization’s strategy/mission statement throughout othr Company.
  • Manages and directs limited resources to the most productive uses, aiming to create maximum value for the company, key stakeholders (key employees) and ownership.
  • Drives organizational performance by developing and monitoring dashboards and key performance indicators, while at all times considering efficiency versus effectiveness.
  • Appraises and evaluates the results of overall operations regularly and systematically, and reports these results to the CEO.
  • Maintains and monitors staffing levels, standard operating procedures, expenses, expectations and motivation to fulfill organizational requirements.
  • Implements appropriate rewards/recognition and coaching/corrective practices to align personnel with company goals.
  • Analyzes technology infrastructure and recommends next level of information technology that supports organizational growth.
  • Maintains and drives on-site and off-site facilities projects, along with contractors, facilities and key operational areas of concern and influence.
  • Mentors and develops staff using a supportive and collaborative approach; assigns accountabilities; sets objectives; establishes priorities and monitors and evaluates results.
  • Ensures that all activities and operations are performed in compliance with local, state and federal regulations and laws governing business operation.
  • Direct internal operations to achieve budgeted results and other financial criteria.
  • Develop and establish operating policies consistent with the CEO’s broad policies and objectives insuring their adequate execution.  Appraise and evaluate the results of overall operations regularly and systematically, reporting these results to the CEO.
  • Manage the efficiencies of the Scan Centre and convert it into a profit-making centre.
  • Travels to office and client locations as needed.

Education, Experience and Skills 

  • Minimum 10 years’ experience in a senior management role.
  • Thorough understanding of finance, systems and HR. Broad experience with full range of business functions and systems.
  • Proven track record of success facilitating progressive organizational change and development within a growing organization.
  • Excellent judgment and creative problem solving skills including negotiation and conflict resolution skills.
  • Self-reliant and results oriented.
  • Energetic, flexible, collaborative and proactive.
  • Ability to operate as an effective tactical as well as strategic thinker.
  • Strong mentoring and coaching experience with a team of diverse levels of expertise.
  • Exceptional written, verbal, interpersonal and presentation skills.
  • Related Bachelor’s degree, MBA or Master’s degree will be advantageous.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

Job Evaluation:       3

If you are interested in this vacancy you can send your CV to Matshepo Mlaba (matshepo_mlaba@nashua.co.za), Human Resources, by no later than 29 August 2014

CHIEF INFORMATION OFFICER

Excellence

If you are a Chief Information Officer (“CIO”) seeking the next step in your career, and want to join Nashua (Pty) Limited, then this position is possibly for you.  This position will report to the CEO of Nashua (Pty) Limited.

Job Purpose:

To work with the Chief Executive Officer and the Board of Nashua (Pty) Limited (“the Company”) to identify the strategic direction and performance of the Company as well as to lead the effective implementation of objectives agreed to ensure the success of the Company.  To use strong leadership experience encompassing both IT operations and system development to lead and manage efficiently and effectively the IT services of the Company.

The Chief Information Officer will direct the planning and implementation of enterprise IT systems in support of the Company’s operations in order to improve cost effectiveness, service quality, and mission development. The CIO is responsible for all aspects of the Company’s information technology and systems.

Some of the responsibilities that will be expected from the CIO to carry out are: 

Planning & Infrastructure

  • Lead an ongoing program to compare, select and implement or upgrade technologies and infrastructure for use by the business and coordinate the risk-benefit evaluation of current and future alternatives.
  • Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.
  • Develop, track, and control the information technology annual operating and capital budgets.
  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
  • Assess and make recommendations on the improvement or re-engineering of the IT structure and system.

Strategy

  • Lead IT strategic and operational planning to achieve the Company goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
  • Lead the ongoing development and execution of a technology strategy to support and inform the business strategy.
  • Establish IT departmental goals, objectives, and operating procedures.

Business Management

  • Participate as a member of the Exco team to establish governance processes and controls, and give direction, to ensure that objectives are achieved, risks are managed and resources are used responsibly.

Development

  • Lead a top-flight technology team.
  • Architect sound solutions for all reusable technologies, internal products and client solutions.
  • Work closely with the COO to ensure development processes and methodology ties in seamlessly with other operational processes.
  • Establish and supervise a testing regime and quality assurance process, including integration and system testing.

Knowledge, Skills and Abilities:

  • A degree in the field of computer science or business administration and/or 10-15 years applicable work experience.  Master’s degree in either of these fields or Master of Business Administration with technology as a core component will be advantageous.
  • 10 to 15 years’ experience managing and/or directing an IT operation.
  • Experience working in the IT industry.
  • Experience in strategic planning and execution.
  • Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.
  • Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems.
  • Good understanding of computer systems characteristics, features, and integration capabilities.
  • Experience with systems design and development from business requirements analysis through to day-to-day management.
  • Proven experience in IT planning, organization, and development.
  • Excellent understanding of project management principles.
  • Excellent understanding of the organization’s goals and objectives.
  • Demonstrated ability to apply IT in solving business problems.
  • In-depth knowledge of applicable laws and regulations as they relate to IT.
  • Strong understanding of human resource management principles, practices, and procedures.
  • Proven leadership ability.
  • Ability to set and manage priorities judiciously.

Personal Attributes

  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Strong negotiating skills.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Exceptionally self-motivated and directed.
  • Keen attention to detail.
  • Excellent analytical, evaluative, and problem-solving abilities.
  • Exceptional service orientation.
  • Ability to motivate in a team-oriented, collaborative environment.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned. 

Job Evaluation:       3

If you are interested in this vacancy you can send your CV to Matshepo Mlaba (matshepo_mlaba@nashua.co.za), Human Resources, by no later than 29 August 2014

CHIEF SALES AND SOLUTIONS OFFICER

Excellence

If you are looking to work for an innovative, dynamic and highly driven company, and you are looking to work with an executive team, then Nashua (Pty) Limited is the place for you.  We are changing the way sales and software is viewed.  If you think you have what it takes to take our Sales and Solutions vision to another level, then read on and apply if you feel you meet the requirements.  This position will report to the CEO of Nashua (Pty) Limited.

Job Objective:

Responsible for the development and performance of all sales activities relating to the solutions offering by Nashua including, office automation, software and selected ICT solutions to identified Platinum, Corporate and Government Customers directly or through the Nashua Franchise channel.

Staff and directs a team of senior managers who will be responsible for executing and coordinating the sales activities of the different business units and channels within the Company ensuring the best possible solution is sold to customers maximising Nashua (Pty) Limited’s turnover and profitability growth in line with the Company’s sales and marketing strategy.

Establishes plans and strategies to expand the company’s market share by pro-actively identifying opportunities in key customers and selected markets.

Some of the responsibilities that will be expected from the Chief Sales and Solutions Officer to carry out are:

Responsibilities:

  • Develops a sales strategy that ensures attainment of company sales goals and profitability.
  • Responsible for the selection, development and performance of divisional and channel Sales Managers.
  • Prepares action plans by individuals as well as by team for effective prospecting and lead generation.
  • Assists in the development and implementation of marketing plans as needed.
  • Provides timely feedback to senior management regarding performance.
  • Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Maintains accurate records of all pricing, sales and activity reports submitted by Regional Business Executives.
  • Creates and conducts proposal presentations and RFP responses.
  • Assists sales staff in preparation of proposals and presentations.
  • Controls expenses to meet budget guidelines.

Relationships and Roles:

Internal / External Cooperation

  • Ensures that all sales staff meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
  • Delegates authority and responsibility with accountability and follow-up.
  • Sets Conducts regular coaching and counselling with sales staff to build motivation and selling skills.
  • Maintains contact with all customers in the market area to ensure high levels of client satisfaction.
  • Demonstrates ability to interact and cooperate with all company employees.

Job Specifications:

  • 5-10 years of experience in sales management.
  • Experience with enterprise solutions in large, complex organizations.
  • Extensive experience in all aspects of Supplier Relationship Management.
  • Strong understanding of customer and market dynamics and requirements.
  • Willingness to travel and work in a global team of professionals.
  • Proven leadership and ability to drive sales teams.

Person profile
Personality:

  • Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
  • A natural forward planner who critically assesses own performance and that of subordinates.
  • Mature, credible, reliable, tolerant, and determined.
  • Well-presented, business-like and comfortable in dealing with top and senior company executives.
  • Sufficiently mobile and flexible to travel within the South Africa.
  • Able to work extended hours on occasions when required.
  • Good written and verbal communication skills.
  • Must be a very competent writer of business letters, quotations and proposals.
  • Good financial understanding
  • Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations, depreciation, capital and revenue expenditure, cash-flow, overheads.
  • Able to demonstrate success and experience managing major accounts customers and large contracts, particularly achieving genuine sales development
  • Must have excellent computer literacy level – MS Word, Excel and Outlook (MS 2010.
  • Ability to manage motivate and inspire subordinates in achieving superior sales results.

Computer skills: Must be adept in use of MS Office 2000 or later, particularly Excel, Word, and MS Outlook.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

Job Evaluation:       3

If you are interested in this vacancy you can send your CV to Matshepo Mlaba (matshepo_mlaba@nashua.co.za), Human Resources, by no later than 29 August 2014

 

HEAD OF AFRICAN OPERATIONS

Excellence

If you are looking to work for an innovative, dynamic and highly driven company, and you are looking to work with an executive team, then Nashua (Pty) Limited is the place for you.  If you think you have what it takes to take our product offering to the rest of our African continent – SADC, East and West – to grow our sales and market share vision to another level, then read on and apply if you feel you meet the requirements.  This position will report to the CEO of Nashua (Pty) Limited.

Job Objective:

Plan, develop and execute a strategy for the expansion of the Nashua’s presence in Southern, Eastern and Western Africa.  As a member of the Executive team, you will be accountable for driving Nashua’s growth plans across Mozambique, Namibia, Botswana, Lesotho, Swaziland, Zambia, and Zimbabwe, whilst investigating and developing selling and partnership opportunities in East and West Africa.

Some of the responsibilities that will be expected from the Chief Sales and Solutions Officer to carry out are:

Responsibilities will include

  • Preparing the region-level business development plans for new office centre openings to achieve growth targets.
  • Building a pipeline of potential new partners and customers in different countries.
  • Preparing the business cases and financial models to evaluate the commercial feasibility of each new opportunity.
  • Negotiating sales and distribution agreements with potential partners. Compiling intelligence on competitor performance and sales opportunities and analysing customer demand.
  • Secure the revenue stream of the business.
  • Execute the annual Africa Sales plan.
  • Visit new potential customer and existing customers on a periodic basis
  • To prepare proposals/quotations and presentations.
  • Budget and forecasting management
  • Forecast requirements to meet sales and financial objectives
  • Forecast stock requirements
  • Deliver turnover in line with or in excess of the Budget set for each region/country.
  • Evaluate customer needs for new opportunities
  • Convert key prospects who have strategic importance or offer valuable business potential
  • Develop relationships and network with local companies to build referrals
  • Develop relationships with key South African and African companies operating in more than one African country.
  • To mentor, develop and support existing sales team in territories
  • Drive customer satisfaction by evaluating sales, sales support, service and technical support
  • Monitor customer satisfaction
  • Meet with customers to resolve any issues and complaints
  • Develop market intelligence and translate into market needs.
  • Drive product and service expansion opportunities
  • Identify opposition threats and implement strategy to neutralize.
  • Evaluate products, services and technical support in order to improve sales opportunities.
  • Provide African thought leadership to New Business Development team.
  • Guide and manage cross functional team members on a variety of products and deal types.
  • Lead and own high impact, high priority and immediate projects across East and West Africa.
  • Expand and lead entrepreneurial opportunities. In addition to sourcing high priority, high impact deals that align with the company and regional strategy.
  • Influence business strategies based on expertise and understanding of industry landscape, trends and competitors. 

Qualifications and experience:

  • Significant African experience, including experience in business development, partner management, product management or product marketing in industries relevant to Nashua.
  • Experience identifying partners, analysing and facilitating complex deal structures with a proven track record of deal negotiation and execution.
  • In-depth experience operating within cross-functional teams (product management, implementation, legal, finance, marketing, etc.).
  • Possess high level of comfort escalating and presenting key deal issues to executive management when appropriate; solution-oriented mind-set a must.
  • Ability to manage several time-sensitive project/deals at once in a fast-paced environment with minimal direction.
  • An existing broad network of relationships with key market players.
  • Experience and ability to work under high pressure
  • Strong decision-making skills with the ability to respond quickly to a changing market environment
  • Planning and organisation – the ability to prioritize, multi-task, and delegate.
  • Fluency in English is essential; fluency in Portuguese/French/local languages is ideal

Person profile
Personality:

  • Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
  • A natural forward planner who critically assesses own performance and that of subordinates.
  • Mature, credible, reliable, tolerant, and determined.
  • Well-presented, business-like and comfortable in dealing with senior company executives.
  • Sufficiently mobile and flexible to travel within the South Africa.
  • Able to work extended hours on occasions when required.
  • Good written and verbal communication skills.
  • Must be a very competent writer of business letters, quotations and proposals.
  • Good financial understanding
  • Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations, depreciation, capital and revenue expenditure, cash-flow, overheads.
  • Must have excellent computer literacy levels – MS Word, Excel, Outlook (MS 2010).
  • Ability to manage motivate and inspire subordinates in achieving superior sales results.

Computer skills: Must be adept in use of MS Office 2000 or later, particularly Excel, Word, and MS Outlook.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

Job Evaluation:       3

If you are interested in this vacancy you can send your CV to Matshepo Mlaba (matshepo_mlaba@nashua.co.za), Human Resources, by no later than 29 August 2014.

Sales Executives Nashua Durban

Nashua Durban has vacancies for existing Sales Executives within the office automation industry that have the ability to provide total office solutions to their prospective customers. Candidates need to be target driven, self-motivated, and well-spoken and a team player. All applications must be in by 5 September 2014.

REQUIREMENTS:

  • Previous Office Automation sales experience advantageous but not essential
  • Must own a reliable car and a valid Driver’s License
  • Must be computer literate MS Office (Word, Excel and Outlook)
  • Cell phone
  • Be presentable and punctual
  • Hardworking and honest individual
  • Self-motivated to achieve results
  • Grade 12 required

KEY PERFORMANCE AREAS:

  • Development of new prospects
  • To achieve targets set by the Sales Manager
  • Processing of orders and preparation of internal and external paperwork
  • Customer relationship building including but not limited to customer visits

If you are interested in this position please submit your CV to gregvc@nashuadbn.co.za and lbekker@nashuadbn.co.za. If you have not been contacted within 1 week of the closing date, please consider your application to be unsuccessful.

Sales Consultant – Nashua Winelands

Nashua Winelands has vacancies available for Solutions Sales Consultants in Office Automation and PBX/NCN divisions

Abilities/requirements:

  • Grade 12 or higher
  • Fluency in English and Afrikaans
  • Must be in possession of a valid, unendorsed driver’s license
  • Reliable transport
  • 2 years plus external sales experience in Office Automation/software sales/communications sales
  • Hunter type personality
  • Excellent administrative skills
  • Excellent planning and organisational skills
  • Must be computer literate
  • Exposure to software solutions an advantage
  • Ability to sell various product and services
  • Excellent presentation skills
  • Proven sales success
  • People person with brilliant negotiation skills, and well presented
  • Ability to work unsupervised

Key responsibilities

  • Meet and exceed sales targets
  • Plan and execute solutions sales strategies
  • Analyse business requirements
  • Building and maintaining customer relationships
  • Cold calling and canvasing
  • Up-to-date customer records and sales information
  • Reports and sales reports - reporting on daily activities, as well as weekly and monthly reporting of sales figures and activities
  • Planning
  • Territory development

If you are interested in this vacancy please send CV and copy of ID to Stefan Stander at stefans@nashuawin.co.za.

PRE-SALES BUSINESS ANALYST

A vacancy exists at Nashua Tshwane in Pretoria, for a Pre-Sales Solutions/Business Analyst, reporting to the Sales Manager.

PURPOSE OF POSITION:

The Pre-Sales Consultant will be responsible for the systematic and methodical investigation, analysis and documentation of all or part of a business area in terms of business functions and processes, and the information they use across applications. Identifies and examines business needs and, in corporation with a highly trained team, determine timely and effective solutions to business functions and processes. Acts as a bridge between the business, the IT development teams and Nashua. Evaluates and documents the underlying business architecture and conducts feasibility studies, business cases and risk assessments in order to identify future opportunities.

Requirements:

  • Sales experience will be advantageous
  • IT/Office Automation experience will be advantageous
  • Computer literate
  • Grade 12 required
  • Excellent telephonic and face to face customer relations skills/presentable/self-motivated/well spoken
  • Hunter type personality
  • Excellent planning and organisational skills
  • Exposure to Software solutions an advantage
  • Ability to work unsupervised
  • Ability to understand complex technology, simplifying it for the customer to ensure understanding and buy-in.
  • Ability of creative problem solving.
  • Must be well groomed and able to interact on the highest level with clients executives.
  • Own vehicle and a valid Driver’s licence.

Some of the Duties include:

  • Visit prospective as well as new customers as per appointments provided
  • Analyze and investigate customer business situation.
  • Reporting on findings to sales development team.
  • Assist in design of solutions based on information gathered.
  •  Development and maintenance of the existing customer base
  • Canvassing and development of new prospects
  • Processing and preparation of internal and external paperwork
  • Customer relationship building including but not limited to customer visits
  • Provide technical consulting to prospective clients.
  • Answer Presales and technical questions via e-mail, conference calls and web presentations.
  • To work with colleagues and clients to define the best possible business Solutions, using Nashua’s Product Basket.
  • Provide product advice and consultation in pre-sales work.
  • Stays current on technical specifications for hardware/software requirements of Nashua and industry products and solutions through professional associations, trade journals, networking, and associated training and seminars.

If you are interested in this position, please send your CV to tienievr@nashuatsh.co.za. Please indicate which position you are applying for.

BUSINESS SOLUTIONS EXECUTIVE

A vacancy exists at Nashua (Pty) Limited for a Business Solutions Executive, reporting to the Solutions Manager.

PURPOSE OF POSITION: 

Consult with the Franchises on various aspects of the running of an effective and profitable solutions business.

Requirements

  • Minimum requirement Matric.
  • 5 to 8 years related experience.
  • Excellent presentation, judgment, planning and organisation skills.
  • Excellent communication skills – Verbal and Written.
  • Knowledge of the office automation environment.
  • Strong talent management principles – Team Development.
  • Financial qualification of background is essential.
  • Team player.
  • Must be able to work under pressure.
  • Must be able to balance risk with business decisions.
  • Attention to detail and accountability.
  • Must be self-driven, innovative and a strong team player and motivated person.

DUTIES: SOME OF WHICH INCLUDE:

Sales and customer relationships

  • Maintain and manage existing relationships with clients.
  • Maintain and manage existing relationships with franchises.
  • Identifying the need for Nashua Software Solutions within every opportunity.
  • Identifying the correct contact people within each company who would be responsible for the purchasing decision.
  • Prepare professional presentations and proposals, clearly highlighting their needs, the proposed solution, and the costs involved and the technology used.
  • Explain the Technology and Pricing Models successfully.
  • Provide the clients with up-to-date technical information and advice.
  • Highlight to the customer their need, and the potential solution.
  • Develop a client relationship to ensure that we are available when the client is ready to purchase a solution, and that existing clients continually upgrade their solutions.
  • Successfully handle any objections the client may have.
  • Entertain the client/franchise as and when required.
  • Define articulate and present document-solution propositions as a trusted advisor based on in-depth document-solution knowledge and experience.
  • Define, articulate and present cost recovery solutions propositions as a trusted advisor based on in-depth cost recovery solutions knowledge and experience.
  • Consultative approach to selling software solutions.
  • To be professional, punctual and courteous at all times when dealing with Clients.
  • Individual should be equally comfortable in a board-room meeting as they are working with end-users and IT specialists.
  • Maintain a comprehensive and up to date knowledge of Nashua Software Solution products and technologies through attending training programs and regular review of technical documents.
  • Maximize Sales Performance on monthly sales budgets, targets and goals.

Administration

  • Sign-up the main agreements on successful sales.
  • Ensure that the pre & post installation checks are completed respectively.
  • Ensure that successful installations are signed-off by the client.
  • Sales Projections – Provide realistic and measureable sales projections.
  • Management Reports must be provided at monthly sales meetings.
  • Strategic planning  - present realistic budgets and projections timeously.
  • Present visitation agendas and write resultant reports.
  • Supply any additional sales and marketing information as may be required from time to time for prospects and existing clients.
  • Attend all scheduled sales meetings.
  • Keep ALL documentation up to date at all times, in Laserfiche.
  • To be up to date on all sales & technical information related to software solutions.
  • Calling Cycles – Ensure that strict calling cycles are employed for appropriate visitation schedules for strategic account penetration and user base protection.
  • Actively drive and monitor activities which include “face to face” appointments, quotations, and demonstrations.
  • Attitude – To be professional, punctual and courteous, most importantly a passion for Nashua’s products and solutions
  • Innovative Thinker – Demonstrates a novel approach to identifying solutions and opportunities to achieve both Nashua and its Clients business objectives
  • Managing Change – Demonstrates a positive approach to the challenge of change for self, team, and the business thereby encouraging others to consider different approaches. Regard change as an opportunity for learning and growth
  • Planning and Organising – Schedules and prioritises an appropriate course of action, optimising the management of resources whilst considering the impact on others.
  • Communication – Confident, clear and precise communicator both written and spoken, and has the ability to influence, persuade and work with/through others to achieve goals and objectives.
  • Analytical Thinker – Logically breaks problems down into their essential elements, identifying and analysing data to diagnose a problem and develop an appropriate solution.
  • Delivery Focus – Demonstrates focus, initiative and tenacity to achieve goals and objectives, using experience and judgement to make decisions and overcome barriers.
  • Flexibility – Adapts positively to change in tasks and environment, maintaining enthusiasm and effectiveness.
  • Motivation – To be motivated at all times and a self-driven individual.
  • Leadership –  Communicate Nashua’s values and key policies and set the example by acting in accordance with these values and policies at all times

Knowledge & skills

Business processes

  • All business processes will remain the same when: (electronic signature will suffice)
  • Travel Authorization
  • Out of Pocket Expenses
  • Scanned and emailed to Sales Manager
  • Commissions
  • Commission manual will be line with company’s sales objectives and will remain the same for this financial year ending in September unless otherwise notified in writing.
  • All Commissions will be paid together with your salary.
  • Future plans will be for the BSE to be more involved with budgets setting for his/her defined portfolio.
  • In the event of unforeseen circumstances a cheque will be drawn and paid directly into your account (this however is in extreme circumstances as it is not standard business practice)

Own Office 

  • Sets own priorities and schedules to meet established goals; meets commitments consistently.
  • Behave professionally at all times.
  • Practice effective time management and problem solving.
  • Strong analytical and problem solving ability.
  • Management of Franchise information in a confidential and professional manner.

If you are interested in this position, please send your CV to Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

PRE-SALES SOLUTIONS / BUSINESS ANALYST

A vacancy exists at Nashua (Pty) Limited for a Pre-Sales Solutions / Business Analyst, reporting to the General Manager, Solutions.

PURPOSE OF POSITION:

The Pre-Sales Solutions Consultant manages the applications that integrate across business areas. Responsible for the systematic and methodical investigation, analysis and documentation of all or part of a business area in terms of business functions and processes, and the information they use across applications. Identifies and examines business needs and determines timely and effective solutions to business functions and processes. Acts as a bridge between the business and the IT development teams. Evaluates and documents the underlying business architecture and conducts feasibility studies, business cases, risk assessments, writes proposals, and creates functional requirements for new applications and major changes to existing applications made possible by information and communication technology. Comprehensive documentation of Test Plans and coordination of testing effort. Document implementation plan and ensure successful implementation. Conduct post implementation review.

Requirements:

  • Degree in computer science or related will be an advantage.
  • Experience in enterprise software sales including proposal writing and software demonstrations.
  • Laserfiche and or ECM experience will be an added advantage.
  • Understanding of hardware, software, networking and database concepts.
  • Demonstrated ability to explain complex technical concepts to non-technical audiences.
  • Public speaking, writing, analytical, and problem-solving skills.
  • Experience with Windows 2003, XP, Vista, 2008 and 7 is a plus.
  • Experience with scripting or programming is a plus.
  • Knowledge of C++ and C#  an Advantage
  • Knowledge of Windows 2000/2003 client and server operating systems
  • Knowledge of Web protocols (e.g., HTTP, ASP, XML, etc.)
  • Knowledge of Visual Basic or object-oriented programming.
  • The demonstrated ability to meet/exceed goals.
  • Communication and organizational skills.
  • 3 – 5 years’ experience in business analysis / process design / system design.
  • Exposure to office automation industry knowledge and business process understanding (will be an added advantage).
  • Having managed IT / product implementation projects in the ECM/EIM/CRS segments would be an advantage.
  • Experience in diverse sectors of business.
  • Experience with a reputable consulting house would be an advantage / proven consulting track record with contactable, reputable references.
  • Ability to understand complex technology, simplifying it for the customer to ensure understanding and buy-in.
  • Proven ability of creative problem solving.
  • Must be well groomed and able to interact on the highest level with clients executives.
  • Proven track record of managing/facilitating small teams.

Some of the Duties include:

  • Acquire detailed knowledge of ECM platforms, and integrations with partners in order to design and communicate solutions for customers’ business problems.
  • Provide technical consulting and training to the sales force as well as prospective clients.
  • Answer Presales and technical questions via e-mail, conference calls and web presentations.
  • Design and present targeted solutions based on explicitly and implicitly stated requirements.
  • Develop and implement frequent technical training sessions both locally and regionally.
  • To work with clients to define the best possible business Solutions, using Nashua’s Product Basket.
  • Responsible for the design and communication of the business Solutions and the identification of integration requirements, extensions, reports and customisations of the product.
  • Assist the client with the definition of the most appropriate business processes that will underpin the technical business Solutions.
  • The Solutions architect strives to achieve as close to 100% as possible of the client’s business requirements using the standard platform.
  • Ability to advise on the most appropriate course of action if the business problem is not solved using standard technologies.
  • Provide product advice and consultation in pre-sales work.
  • Stays current on technical specifications for hardware/software requirements of Nashua and industry products and solutions through professional associations, trade journals, networking, and associated training and seminars.
  • Supports the design and development of the technical content defined in the statement of work. Designs the Nashua solution and supports the installation, customization, and integration of the solution.
  • Prepares technical architectural and implementation design documents and works with the project management to develop the implementation plan.
  • Works closely with the project management to define project deliverables and schedules.
  • Helps to identify and leverage Nashua Limited and partner resources in order to satisfy the technical needs and objectives of the implementation.
  • Participates as a technical expert in the pre-sales qualification and is responsible for the delivery of the technical architectural design, strategies and plans that will be a delivered in the engagement.
  • May be responsible for the creation of proposals that address current and evolving client requirements.
  • Develop strong working relationships with partner, client, and ECM team members.

If you are interested in this position, please send your CV to Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.