BUSINESS SOLUTIONS EXECUTIVE

A vacancy exists at Nashua (Pty) Limited for a Business Solutions Executive, reporting to the Solutions Manager.

PURPOSE OF POSITION: 

Consult with the Franchises on various aspects of the running of an effective and profitable solutions business.

Requirements

  • Minimum requirement Matric.
  • 5 to 8 years related experience.
  • Excellent presentation, judgment, planning and organisation skills.
  • Excellent communication skills – Verbal and Written.
  • Knowledge of the office automation environment.
  • Strong talent management principles – Team Development.
  • Financial qualification of background is essential.
  • Team player.
  • Must be able to work under pressure.
  • Must be able to balance risk with business decisions.
  • Attention to detail and accountability.
  • Must be self-driven, innovative and a strong team player and motivated person.

DUTIES: SOME OF WHICH INCLUDE:

Sales and customer relationships

  • Maintain and manage existing relationships with clients.
  • Maintain and manage existing relationships with franchises.
  • Identifying the need for Nashua Software Solutions within every opportunity.
  • Identifying the correct contact people within each company who would be responsible for the purchasing decision.
  • Prepare professional presentations and proposals, clearly highlighting their needs, the proposed solution, and the costs involved and the technology used.
  • Explain the Technology and Pricing Models successfully.
  • Provide the clients with up-to-date technical information and advice.
  • Highlight to the customer their need, and the potential solution.
  • Develop a client relationship to ensure that we are available when the client is ready to purchase a solution, and that existing clients continually upgrade their solutions.
  • Successfully handle any objections the client may have.
  • Entertain the client/franchise as and when required.
  • Define articulate and present document-solution propositions as a trusted advisor based on in-depth document-solution knowledge and experience.
  • Define, articulate and present cost recovery solutions propositions as a trusted advisor based on in-depth cost recovery solutions knowledge and experience.
  • Consultative approach to selling software solutions.
  • To be professional, punctual and courteous at all times when dealing with Clients.
  • Individual should be equally comfortable in a board-room meeting as they are working with end-users and IT specialists.
  • Maintain a comprehensive and up to date knowledge of Nashua Software Solution products and technologies through attending training programs and regular review of technical documents.
  • Maximize Sales Performance on monthly sales budgets, targets and goals.

Administration

  • Sign-up the main agreements on successful sales.
  • Ensure that the pre & post installation checks are completed respectively.
  • Ensure that successful installations are signed-off by the client.
  • Sales Projections – Provide realistic and measureable sales projections.
  • Management Reports must be provided at monthly sales meetings.
  • Strategic planning  - present realistic budgets and projections timeously.
  • Present visitation agendas and write resultant reports.
  • Supply any additional sales and marketing information as may be required from time to time for prospects and existing clients.
  • Attend all scheduled sales meetings.
  • Keep ALL documentation up to date at all times, in Laserfiche.
  • To be up to date on all sales & technical information related to software solutions.
  • Calling Cycles – Ensure that strict calling cycles are employed for appropriate visitation schedules for strategic account penetration and user base protection.
  • Actively drive and monitor activities which include “face to face” appointments, quotations, and demonstrations.
  • Attitude – To be professional, punctual and courteous, most importantly a passion for Nashua’s products and solutions
  • Innovative Thinker – Demonstrates a novel approach to identifying solutions and opportunities to achieve both Nashua and its Clients business objectives
  • Managing Change – Demonstrates a positive approach to the challenge of change for self, team, and the business thereby encouraging others to consider different approaches. Regard change as an opportunity for learning and growth
  • Planning and Organising – Schedules and prioritises an appropriate course of action, optimising the management of resources whilst considering the impact on others.
  • Communication – Confident, clear and precise communicator both written and spoken, and has the ability to influence, persuade and work with/through others to achieve goals and objectives.
  • Analytical Thinker – Logically breaks problems down into their essential elements, identifying and analysing data to diagnose a problem and develop an appropriate solution.
  • Delivery Focus – Demonstrates focus, initiative and tenacity to achieve goals and objectives, using experience and judgement to make decisions and overcome barriers.
  • Flexibility – Adapts positively to change in tasks and environment, maintaining enthusiasm and effectiveness.
  • Motivation – To be motivated at all times and a self-driven individual.
  • Leadership –  Communicate Nashua’s values and key policies and set the example by acting in accordance with these values and policies at all times

Knowledge & skills

Business processes

  • All business processes will remain the same when: (electronic signature will suffice)
  • Travel Authorization
  • Out of Pocket Expenses
  • Scanned and emailed to Sales Manager
  • Commissions
  • Commission manual will be line with company’s sales objectives and will remain the same for this financial year ending in September unless otherwise notified in writing.
  • All Commissions will be paid together with your salary.
  • Future plans will be for the BSE to be more involved with budgets setting for his/her defined portfolio.
  • In the event of unforeseen circumstances a cheque will be drawn and paid directly into your account (this however is in extreme circumstances as it is not standard business practice)

Own Office 

  • Sets own priorities and schedules to meet established goals; meets commitments consistently.
  • Behave professionally at all times.
  • Practice effective time management and problem solving.
  • Strong analytical and problem solving ability.
  • Management of Franchise information in a confidential and professional manner.

If you are interested in this position, please send your CV to Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

PRE-SALES SOLUTIONS / BUSINESS ANALYST

A vacancy exists at Nashua (Pty) Limited for a Pre-Sales Solutions / Business Analyst, reporting to the General Manager, Solutions.

PURPOSE OF POSITION:

The Pre-Sales Solutions Consultant manages the applications that integrate across business areas. Responsible for the systematic and methodical investigation, analysis and documentation of all or part of a business area in terms of business functions and processes, and the information they use across applications. Identifies and examines business needs and determines timely and effective solutions to business functions and processes. Acts as a bridge between the business and the IT development teams. Evaluates and documents the underlying business architecture and conducts feasibility studies, business cases, risk assessments, writes proposals, and creates functional requirements for new applications and major changes to existing applications made possible by information and communication technology. Comprehensive documentation of Test Plans and coordination of testing effort. Document implementation plan and ensure successful implementation. Conduct post implementation review.

Requirements:

  • Degree in computer science or related will be an advantage.
  • Experience in enterprise software sales including proposal writing and software demonstrations.
  • Laserfiche and or ECM experience will be an added advantage.
  • Understanding of hardware, software, networking and database concepts.
  • Demonstrated ability to explain complex technical concepts to non-technical audiences.
  • Public speaking, writing, analytical, and problem-solving skills.
  • Experience with Windows 2003, XP, Vista, 2008 and 7 is a plus.
  • Experience with scripting or programming is a plus.
  • Knowledge of C++ and C#  an Advantage
  • Knowledge of Windows 2000/2003 client and server operating systems
  • Knowledge of Web protocols (e.g., HTTP, ASP, XML, etc.)
  • Knowledge of Visual Basic or object-oriented programming.
  • The demonstrated ability to meet/exceed goals.
  • Communication and organizational skills.
  • 3 – 5 years’ experience in business analysis / process design / system design.
  • Exposure to office automation industry knowledge and business process understanding (will be an added advantage).
  • Having managed IT / product implementation projects in the ECM/EIM/CRS segments would be an advantage.
  • Experience in diverse sectors of business.
  • Experience with a reputable consulting house would be an advantage / proven consulting track record with contactable, reputable references.
  • Ability to understand complex technology, simplifying it for the customer to ensure understanding and buy-in.
  • Proven ability of creative problem solving.
  • Must be well groomed and able to interact on the highest level with clients executives.
  • Proven track record of managing/facilitating small teams.

Some of the Duties include:

  • Acquire detailed knowledge of ECM platforms, and integrations with partners in order to design and communicate solutions for customers’ business problems.
  • Provide technical consulting and training to the sales force as well as prospective clients.
  • Answer Presales and technical questions via e-mail, conference calls and web presentations.
  • Design and present targeted solutions based on explicitly and implicitly stated requirements.
  • Develop and implement frequent technical training sessions both locally and regionally.
  • To work with clients to define the best possible business Solutions, using Nashua’s Product Basket.
  • Responsible for the design and communication of the business Solutions and the identification of integration requirements, extensions, reports and customisations of the product.
  • Assist the client with the definition of the most appropriate business processes that will underpin the technical business Solutions.
  • The Solutions architect strives to achieve as close to 100% as possible of the client’s business requirements using the standard platform.
  • Ability to advise on the most appropriate course of action if the business problem is not solved using standard technologies.
  • Provide product advice and consultation in pre-sales work.
  • Stays current on technical specifications for hardware/software requirements of Nashua and industry products and solutions through professional associations, trade journals, networking, and associated training and seminars.
  • Supports the design and development of the technical content defined in the statement of work. Designs the Nashua solution and supports the installation, customization, and integration of the solution.
  • Prepares technical architectural and implementation design documents and works with the project management to develop the implementation plan.
  • Works closely with the project management to define project deliverables and schedules.
  • Helps to identify and leverage Nashua Limited and partner resources in order to satisfy the technical needs and objectives of the implementation.
  • Participates as a technical expert in the pre-sales qualification and is responsible for the delivery of the technical architectural design, strategies and plans that will be a delivered in the engagement.
  • May be responsible for the creation of proposals that address current and evolving client requirements.
  • Develop strong working relationships with partner, client, and ECM team members.

If you are interested in this position, please send your CV to Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

Sales Lead Generator

Nashua Tshwane is looking to appoint Sales Lead Generators whose primary responsibility will be the telephonic lead generating and setting up of appointments for professional sales consultants with existing clients as well as targeted potential customers.

JOB SPECIFICATION

Responsibilities:

  • Contact existing clients to generate leads and make appointments for up to three professional sales consultants in a team.
  • To generate the targeted number of appointments per day from existing clients as well as targeted non-existing clients.
  • To assign appointments to professional sales consultants on a “rotating” basis.
  • To manage the diaries of up to three professional sales consultants.
  • The upkeep, continuous and regular updating the CRM (Customer Relationship Management) system.

Skills and Competencies:

  • Attention to detail/quality orientated.
  •  Deadline and results oriented
  • Initiative and tenacity.  Enthusiastic and passionate about the job and the company
  • Effective at planning and organization/Work management
  • Teamwork/collaboration
  • Judgment/problem solving
  • Adaptability
  • Integrity
  • Tolerance for stress
  • Good Interpersonal and Communication skills (fluent in Afrikaans & English)
  • Negotiation skills
  • Computer literacy (MS Office)
  • Administration skills
  • influencing
  • Practical Learning
  • Excellent telephone etiquette
  • Principles of client service
  • Product/Systems knowledge and/or potential to acquire such knowledge in a short space of time
  • To be able to work in a team context

Remuneration:

A basic (CTC) salary package plus a very lucrative commission structure is offered. The Lead Generator will however to be required to do sales.

If you are interested in this position please send your CV to Tienie van Rensburg, General Sales Manager, tienievr@nashuatsh.co.za. Please indicate which position you are applying for.

LEAD GENERATOR / TELE-SALES

Nashua Rustenburg hereby invites all interested applicants to apply for the position of Lead Generator at their Rustenburg office. The company offers a market related package.

Requirements:

  • 1-2 years Sales experience will be advantageous
  • IT / Office Automation experience will be advantageous
  • AS400 / Inform and Microsoft Office will be advantageous
  • Computer literate
  • Valid driver’s license and own reliable transport
  • Grade 12 required
  • Excellent telephonic and face to face customer relations skills / presentable / self motivated / well spoken

Key Performance Areas:

  • Development and maintenance of the existing customer base
  • Development of new prospects
  • Customer relationship building including but not limited to customer visits

If you are interested in this position please submit your CV to janniev@nashuarustenburg.co.za.

Closing date: 31 July 2014.

OFFICE AUTOMATION SALES EXECUTIVE

Nashua Rustenburg, invites all interested applicants to apply for the position of Sales Executive at their Rustenburg office. The company offers a market related package.

Requirements:

  • 1-2 years Sales experience will be advantageous
  • IT / Office Automation experience will be advantageous
  • Computer literate
  • Valid driver’s license and own reliable transport
  • Grade 12 required
  • Excellent telephonic and face to face customer relations skills / presentable / self motivated / well spoken

Key Performance Areas:

  • Development and maintenance of the existing customer base
  • Development of new prospects
  • To achieve targets set by the Sales Manager
  • Processing of orders and preparation of internal and external paperwork
  • Customer relationship building including but not limited to customer visits

If you are interested in this position please submit your CV to janniev@nashuarustenburg.co.za.

Closing date: 31 July 2014.

PABX SALES EXECUTIVE

Nashua Rustenburg invites all interested applicants to apply for the position of PABX Sales Executive at their Rustenburg office. The company offers a market related package.

Requirements:

  • 1-2 years Sales experience will be advantageous
  • Experience in PABX with experience and knowledge of IP & VOIP
  • A+ and N+ Certified
  • Panasonic & Siemens Experience and knowledge
  • Computer literate
  • Valid driver’s license and own reliable transport
  • Grade 12 required
  • Excellent telephonic and face to face customer relations skills / presentable / self motivated / well spoken

Key Performance Areas:

  • Development and maintenance of the existing PABX base
  • Development of new prospects
  • To achieve targets set by the Sales Manager
  • Customer relationship building including but not limited to customer visits

If you are interested in this position please submit your CV to janniev@nashuarustenburg.co.za.  Closing date: 31 July 2014.

Nashua Mpumalanga has a vacancy for a Human Resources Officer

DUTIES AND OUTPUTS:

  • Facilitate and administer the various HR generalist processes and functional interventions
  • Responsible for the efficient and on-time recruitment process (effective management of the entire end-to-end process)
  • Ensure successful induction and orientation of new employees
  • Facilitate Career and Individual Development Discussions, Succession Planning programs
  • Ensure sound Labour Relations practices are applied
  • Facilitate Employment Equity and Skills Development implementation and monitoring
  • Provide guidance and advice to business unit managers in resolving performance and other HR related issues.
  • Ensure effective and timeous processing and documentation of all staff for Payroll
  • Updating and maintenance of the HR database (personal information, process updates etc)
  • Staff Wellbeing
  • Ad hoc report generation
  • Facilitate employees’ access to and understanding of HR policies / processes / forms / templates
  • General Admin

JOB COMPETENCIES

  • Effective communication (at all levels) and relationship management skills
  • High energy levels matched with a strong service orientation
  • Ability to operate within a diverse environment
  • Confidentiality, tact and discretion when dealing with people
  • Multitasking ability with a strong eye for detail
  • Effective time management skills with a strong ability to handle pressure
  • Effective Planning and Organising skills
  • Valid driver’s license
  • Willingness to travel

QUALIFICATION / EXPERIENCE

  • Matric
  • Tertiary Qualification or studying towards qualification
  • +5 Years Generalist experience

If you are interested in applying for the position, please send your CV and a cover letter to Karlien Lamprecht karlienl@nashuamp.co.za

Regional Business Executive

A vacancy exists at Nashua (Pty) Limited for a Regional Business Executive reporting to the Franchise Sales Manager.

PURPOSE OF THE POSITION:

Consult with the Franchises on various aspects of the running of an effective and profitable business.

Requirements:

  • Minimum requirement Matric.
  • Excellent presentation, judgment, planning and organisation skills.
  • Excellent communication skills – Verbal and Written.
  • Knowledge of the office automation environment.
  • Strong talent management principles – Team Development.
  • Team player.
  • Must be able to work under pressure.
  • Must be able to balance risk with business decisions.
  • Attention to detail and accountability.
  • AS400 knowledge is an advantage.
  • Must be self-driven, innovative and a strong team player and motivated person.

PRODUCT KNOWLEDGE

  • Maintain current product knowledge on Nashua’s product range, including Hardware and Software ranges.
  • Ensure that each franchise has a showroom appropriately stocked for their market requirement.
  • Maximize sales staff’s product knowledge through “hands on” product training.
  • Training in their showroom / boardroom.
  • Effectively manage stock by rotating products via the Showroom.
  • Facilitate and assist the Franchise’s sales staff with product demonstrations.

STRATEGIC PLANNING

  • Ensure that the Franchise Sales Managers present realistic budgets and projections timeously on a monthly basis.
  • Plan and capture (to Outlook) franchise visitation schedules and agenda’s
  • Keep an active record of Meeting notes
  • Monitor Sales Manager’s implementation of budgets and targets.

SALES PERFORMANCE

  • Maximize performance on monthly sales budgets, targets and goals.
  • Facilitate the sales team’s performance by monitoring the Sales Manager’s implementation and utilization of the following systems and procedures:
  • FAIR PORTFOLIO ALLOCATION:  Determine all calling points (Nashua and opposition) to enable fair portfolio creation and allocation
  • CALLING CYCLES:  Ensure that calling points are classified for appropriate visitation schedules for strategic account penetration and user base protection.
  • ACTIVITY:  Drive and monitor adequate sales activities. These include “face to face” appointments, quotations and demonstrations.
  • QUOTATION AND SALES LEADS:  Oversee the effective management of the strategic prospect source.
  • PROSPECT EVALUATION:  Verify the quality and timing of the content of prospect lists.
  • SALES PROJECTIONS:  Utilize qualified prospects to supply Nashua Ltd with realistic and accurate stock projections, in preparation for E5 meetings monthly
  • TRAINING:  Facilitate and co-ordinate ongoing product, skills and motivational training to all franchises sales staff, to a more professional level. To actively maintain the skill and motivation levels of the sales representative, at an appropriate level
  • SALES INCENTIVE:  Ensure total commitment to all sales incentives.
  • IN FIELD SUPPORT:  Monitor the Sales Manager’s “in field” involvement with as many of the sales staff’s prospects.
  • INDIVIDUAL COUNSELING SESSION:  Encourage Sales Manager to spend quality time with each sales person so as to identify areas that require additional staff training.

OPPOSITION KNOWLEDGE

  • Facilitate the improvement of opposition product knowledge.  This includes price list and commission manuals.

SALES INCENTIVES

  • Support and drive all Head Office incentive programmes.  Drive sales by sales incentives to individual franchises as well as reach own incentive targets

ADMINISTRATION

  • Ensure timeous receipt, verification and capture of all appropriate sales information
  • Attend weekly meetings with Franchise Sales Manager.
  • Present visitation agenda’s and write resultant reports, keeping an accurate report per franchise
  • Co-operate with staff in other divisions of Nashua Limited.
  • Practice effective time management and problem solving.
  • Evaluate and approve application for Special pricing, market penetration plans (MPP) and direct business plans (DPD) on the AS400. Administer effective management and approve applications on TMP plans
  • Request pricing support from Ricoh.
  • Assist tender team /franchises with any tenders.

PROFITABILITY

  • Maintain and grow profitability within the franchise

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as may be assigned from time to time. 

If you are interested in this vacancy please submit your CV to Matshepo_mlaba@nashua.co.za and indicate which position you are interested in.

Consumables telesales consultant – Nashua Central

Nashua Central is seeking a suitable sales representative, for the position of a Consumables telesales consultant.

PURPOSE OF POSITION
To develop and service an existing customer base.
To find new prospects and grow customer base.
To maintain and achieve targets as set out by the Consumables Manager on a daily basis.

KEY PERFORMANCE AREAS

  1. Processing customer’s orders accurately and efficiently
  2. Quotations
  3. Visiting Customers
  4. Mail shots
  5. Self Motivated
  6. Positive attitude
  7. Team Player
  8. Self disciplined
  9. Striving for personal growth
  10. Knowledge of AS400 an advantage

REQUIREMENTS

  • Valid Driver’s license
  • Own transport

If you are interested in this position please contact Sumaya Volson on 011 249 8090 or submit your CV to sumayav@nashuacentral.co.za.

If you have not been contacted by the company within 2 weeks of the closing date, please consider your application to be unsuccessful.

ON-SITE TRAINER

A vacancy exists at Nashua Kopano for an On-Site Trainer reporting to the Corporate Sales Manager.

PURPOSE OF POSITION:
To supply On-site user training and product training to Nashua Kopano’s direct corporate
customer client base, Sales Executives and Franchise network.

Requirements:

  • Minimum of 5 years Office Automation experience.
  • Strong organisational skills.
  • Excellent communication skills (oral and written).
  • Must be able to work under pressure.
  • Must have proven experience on MS Office (strong Excel and PowerPoint).
  • Must be a self-driven and motivated person.
  • Willingness to accept challenges.
  • A proven track record in sales experience.
  • Strong analytical and problem solving skills.
  • Must be able to travel.
  • Must have valid SA driver’s licence.

DUTIES AND RESPONSIBILITIES
Train specified users on installation of Digital Printing Solutions.

  • Identify training needs on installation of new digital printing solutions.
  • Train new users on all hardware and software products in order to ensure the maximum productivity of the equipment.
  • Monitor user functionality and identify any shortfalls.

Promote on-going user training to our corporate customer client Base for the full product range.

  • Conduct analysis of corporate customers user competencies.
  • Recommendation of user training and presentation of proposal to decision makers.
  • Process orders and invoicing of customer.
  • Compile training schedule and implementation of client approved training pertaining to individual users.

Compile and update User Training manuals

  • Compile user training manuals for all existing products.
  • Maintain and update all manuals in line with changes in technology.
  • Liaise with Marketing department and suppliers to identify new products and compile new users to be trained.
  • Distribute new manuals to all users.
  • Compile user satisfaction survey form.
  • Analyse results and identify specific training needs for different users in various printing environments.
  • Supply customised training to suit user’s needs.

Provide product training to the Corporate Sales Consultants and Franchise network, should the need arise.

  • Update Sales Executives on all product training schedules and manuals.
  • Attend Sales meetings, and update Sales Executives on all user needs and training requirements in corporate customer client Base.
  • Promote user training within the Franchise network should the need arise.
  • Compile a monthly income and expenditure statement for the Corporate Sales Manager.
  • To submit an annual budget for the training department.

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.