VACANCY NASHUA CAPE TOWN – MANAGEMENT ASSISTANT

Excellence

 

Nashua Cape Town’s UCT Business Division requires a strong Management Assistant who will be based at the UCT Campus.

All applicants need to be proficient with MSOffice especially Excel reporting. The applicant must have a strong Client Services background, basic knowledge of Human Resource processes, well spoken, good administrative skills and able to work under pressure.

Basic duties will include but not be limited to:

  • Stock processes and controls
  • Administrative systems and controls
  • Monthly and weekly reports working with Proact, Equitrac and the AS400 Service reports
  • Staff management, attendance, timekeeping, general HR, etc.
  • Client Liaison

If you are interested in this position, please send your CV to lizetteb@nashuacapetown.co.za and indicate which position you are applying for.

SOFTWARE SALES SPECIALIST

Excellence

Three vacancies exist at Nashua Kopano for a Software Sales Specialist reporting to the Head of Solution and Telecom Sales.

Purpose of Position

To acquire new business and grow existing revenue through the Nashua, Ricoh and 3rd party software solutions.

Requirements:

  • Minimum requirement Matric.
  • Experience in solutions and technology environments with particular skills in software selling.
  • Excellent negotiation skills.
  • Excellent presentation, planning and organisation skills.
  • Excellent communication skills – Verbal and Written.
  • Knowledge of the office automation environment.
  • Must be self-driven, innovative and a strong team player.
  • Solid and proven technical knowledge of office automation management software, Multi Function products, printers and facsimile equipment.
  • Nashua 3rd party software solutions experience. (Scannervision, Laserfiche, Equitrac).
  • A+, N+ certified or equivalent advantageous.

Key Performance Areas

  • Achieve 100% of monthly/annual Solution Sales Targets.
  • Prepare and deliver solutions to clients.
  • Manage accurate forecast commitments and pipeline.
  • Build profitable client relationships.
  • Manage Customer On-boarding & Account Management.
  • Reduce and maintain Customer Churn Levels.

Duties: Some of which include:

  • Acquire and onboard new clients.
  • Ensure all sales activity.
  • Ensure a Consultative approach to selling software solutions.
  • Conduct a detailed needs analysis based on consultation.
  • Engage pre- and post-sales support in order to provide clients with effective solutions.
  • Prepare professional presentations and proposals, clearly highlighting their needs, the proposed solution, and the costs involved and the appropriate technology used.
  • Explain the Technology and Pricing Models successfully.
  • Provide the clients with up-to-date technical information and advice.
  • Successfully handle any objections the client may have with the relevant support.
  • Maintain and manage relationships with future clients/strategic account management.
  • To be professional, punctual and courteous at all times when dealing with clients.
  • Maintain a comprehensive and up to date knowledge of Nashua Ltd Software Solution products and technologies through attending training programs and regular review of technical documents.
  • Maintain knowledge of the best practice activities and benchmark solutions as they pertain to the product portfolio.
  • Engage in networking activity within the office Automation and Information Technology business community.

Own Office

  • Shows consistent commitment to the Business both internal and externally.
  • Maintains Professionalism at all times.
  • Practice effective time management and problem solving.
  • Effectively manage diary.
  • Pay attention to detail and ensure accountability.

If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

Field Service Engineer- Nashua Eastern Cape

Excellence A vacancy exists at Nashua Port Elizabeth for a Junior Field Service Engineer reporting to the Manager. The purpose of this position is to repair and service all Nashua products which are in the field.

Requirements:

  • Tertiary education would be advantageous.
  • Field experience in office automation.
  • Good communication skills.
  • Valid driver’s license and reliable vehicle.
  • IT networking with N+ would be advantageous.
  • CompTia certified A+ a must.
  • Must be competent to do full connectivity installations (printing /scan to folder and e-mail)

DUTIES: SOME OF WHICH INCLUDE:

Technical

  • To repair and service all Nashua’s equipment in the field.
  • To carry out the preventative maintenance program in accordance with the log book including the spare parts replacement interval.
  • To keep the Service Supervisor and Service Manager informed of problems relating to your work, whether technical or customer related, and to maintain an awareness of the customer’s needs.
  • To maintain all boot stock activities.

Administration

  • To ensure that the Service Coordinator is given accurate information relating to a service call and the basic running of the department.
  • To complete all necessary paperwork relating to your work and to ensure that it is presented in a professional and timeous manner.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. it does not exclude other duties as assigned. If you are interested in this vacancy you can mail your CV to craigf@nashuape.co.za Please indicate which vacancy you are applying for.

Contracts manager

Excellence

A vacancy exists at Quince Capital for a Contracts Manager, reporting to the Risk Director.

PURPOSE OF POSITION

To manage a department whose objectives are to ensure: that all contracts discounted are complete and legally binding; and the safe keeping of these contracts at all times.

Requirements:

  • Leading and Supervising.
  • Deciding and initiating action.
  • Persuading and influencing.
  • Excellent verbal and communication skills.
  • Working knowledge of Microsoft Excel and Word.
  • A working knowledge of the AS400 system will be advantageous.
  • A tertiary qualification in credit or legal.
  • Deadline oriented person with ability to work under pressure.
  • Ability and experience in managing staff.
  • High level of accuracy.
  • Strong initiative.
  • Good organisational skills.
  • Strong decision making abilities.
  • Financial management.
  • Customer relationship management skills.
  • Well groomed.
  • Able to occasionally travel on a national basis – staying away from home for up to two days at a time.

Business Management

  • Manage and maintain systems for gathering quality control information on a daily and monthly basis.
  • Maintain and develop relevant reports on a daily/monthly/yearly basis.
  • Discuss and agree changes to systems and procedures with the Risk Director.
  • Ensure all staff is suitably trained on these systems.
  • Manage and maintain the filing system for all contracts and related documentation.
  • Maintain an efficient and appropriate scanning procedure
  • Ensure that VAT invoices are accurately filed for ease of inspection.
  • Ensure the filing room is neat, tidy and secure at all times.
  • Ensure all expired and settled contracts are returned to the clients professionally and within the time limits set out in the ISO targets.
  • Ensure that a complete and accurate record of documents kept off-site is up to date and easily accessible.
  • Manage deadlines for scanning and ensure that these deadlines are met.
  • Review the monthly reconciliation for the scanning to ensure that all discounted contracts from the previous month-end are scanned and filed.
  • Ensure all relevant staff is adequately trained on scanning and filing procedures.
  • Maintain and track a performance measurement for the scanning and filing functions.
  • Attend management meetings if and when required.
  • Perform ad-hoc tasks or project work as required by the Risk Director

Financial Management

  • Ensure franchise pay-outs balances and timeously pay-outs takes place during mid-month and month ends to franchises.
  • Outstanding documentation longer than 30 days should be reversed and deducted from the pay-out of that specific franchise.
  • Monitor the expenses of the risk department and ensure that budget limits are adhere to
  • Manage cost of projects

Risk Management and Controls

  • Manage and maintain the company Contracts Risk Policy.
  • Ensure that all contracts to be discounted and related documentation complies with the company Contracts Risk Policy. All exceptions are to be communicated to executive management.
  • Maintain and enforce the procedures for following up on outstanding Documentation.
  • Reviews for internal and external clients must be done professionally and efficiently.
  • Where required, obtain expert advice on legal interpretations.
  • Ensure that all ISO requirements are met and all procedures kept up to date, ensure suitable, measurable targets are set for ISO system.
  • ISO updates must include any changes in structure and staff.

People Management

  • Monitoring of set objectives for the department and for individuals
  • Lead staff in a professional manner and maintain high levels of staff discipline
  • Manage and co-ordinate all staff related matters, e.g. new appointments, disciplinary procedures, leave, appraisals, etc.
  • Develop a high performing team by recruiting and promoting the best people
  • Train and develop staff
  • Identify talent and develop successors to retain key individuals and skill sets
  • Perform regular performance appraisals
  • Ensure the department operates in the most effective and efficient manner
  • Address poor performance and follow disciplinary procedures where necessary
  • Implement regular meetings with your team to ensure strong communication at all
  • Perform regular training of client staff as and when required

Customer Service

  • Ensure that customers’ queries are resolved quickly and professionally.
  • Maintain open relations with our customers by having regular franchise visits.
  • Ensure that the franchise sales force receives the necessary training relating to contract documentation.
  • Communicate any changes to the franchises timeously
  • Get regular franchise feedbacks regarding the performance of the Risk department
  • Ensure strong communication with other departments in the company

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for

Logistics administrator

Excellence

A vacancy exist at Nashua (Pty) Limited for a Logistics Administrator reporting to the Logistics Manager.

PURPOSE OF POSITION

Responsible for the general administrator duties within the logistics division. The function will include order placement on various suppliers, ETA updates, general communication around shipment arrivals/ requests and shipment system processing. Included in the responsibilities will be warehouse/distribution queries and reporting.

Requirements:

  • Matric.
  • B.Com or a Logistics related degree.
  • One year experience in an administrative role (an advantage).
  • Excellent Excel skills.
  • Excellent communication and presentation skills.
  • Strong organisational skills and detail oriented.
  • Must be able to work under pressure.
  • Must be a self-driven and motivated person.
  • Must be a team player.

DUTIES AND RESPONSIBILITIES

Order /stock administration

  • Processing of international and local stock orders through the AS400.
  • Placing weekly sea freight shipments and weekly airfreight shipments when it is required.
  • Placing local orders and Software Orders.
  • Track status of orders/back orders and report discrepancies/amendments to key staff.
  • Communication around delays/stock problems.
  • Communication with suppliers regarding delivery planning.
  • All filing related activities.

Control of local ASN                         

  • Validation of Supplier’s Invoice/s.
  • Shipping log maintenance.
  • AS400 input.
  • Communication with warehouse.
  • System costing activity.
  • Communication with the Accounts division.
  • Monthly costing sheet update.

Documentation for payment (local)

  • Validation of Supplier’s Invoice/s.
  • Arranging payment.
  •  Record keeping.

Demonstration stock

  • Ensuring validity of all demonstration stock on the AS400 system.
  • Advising all effected divisions of their off charges and informing the accounts division of the off charge breakdown.
  • Ensuring technology has verified all ex demonstration machines prior to sale.

Warehouse/distribution

  • Ensuring all warehouse related queries/requests are handled timelessly.
  • Ensuring all distribution related queries/requests are handled timelessly.
  • Report back/Tracking off all GRN requests and stock adjustments.
  • Communication and involvement around stock take and report back on adjustments.
  • Report back on contract KPI vs. actual.
  • Ad Hock warehouse requests including procurement of branding supplies and stationery.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

Solutions support consultant x3

Excellence

Three vacancies exist at Nashua (Pty) Limited for a Solutions Support Consultant reporting to the Implementation Support Manager.

PURPOSE OF POSITION

The Solutions Support Consultant (SSC) manages project implementation activities following a customer sale.   The SSC ensures customer implementations are completed on-time and within budget, thereby realizing the firm’s sales and profitability targets while meeting customer expectations for a successful implementation.   The SSC is responsible for identifying growth opportunities for add-on sales and services within the implementation phase, and relaying the opportunity back to the Sales Team. The SSC collaborates with pre-sales, sales, PMO, and technical support resources to ensure implemented projects accurately address customer needs, and are appropriately supported by key customer personnel.

Requirements

  • Four year degree from an accredited institution (preferable, but not a prerequisite)
  • Minimum 3 years of systems integration and configuration experience in a business-to-business, large/strategic customer segment; or a record of achievement and technical solution expertise.
  • Product certification required or working towards.
  • PC and Server proficiency
  • Understanding of the “cost recovery” and “DMS/ECM” markets and related product(s) and vertical segments.

Duties: Some of which include:

  • Manages the implementation of projects and solutions
  • Ensure that the resources associated to the Project are utilized in the most effective and efficient manner, in order to ensure that projects are delivered on-time and within budget.
  • Proactively assesses solution specifications in light of changing customer requirements, and recommends solution changes that optimize value for the customer.
  • To manage the implementation of projects in line with departmental key performance indicators.
  • Ensure the correct deployment of the solutions to eliminate potential issues and risks.
  • During implementation, continually gauges customer satisfaction among key customer project stakeholders.
  • Coordinates closely with PMO resources by communicating project status and success metrics.
  • 3 – 6 years’ experience in Product Support and Product Installation for those products in the Nashua Basket
  • Exposure to office automation industry knowledge and business process understanding (will be an added advantage).
  • Having managed IT / product implementation projects in the ECM/EIM/CRS segments would be an advantage.
  • Proven ability of creative problem solving.
  • Ability to understand complex technology, simplifying it for the customer to ensure understanding and buy-in.
  • Meets project implementation targets for timeliness, customer success metrics, and customer adoption.
  • Completes required customer training and development objectives within the assigned time frame
  • This position includes outside travel to customers’ premises
  • Understanding of hardware, software, networking and database concepts.
  • Demonstrated ability to explain complex technical concepts to non-technical audiences.
  • Experience in teaching or tutoring is a plus.

Technical Skills

Technical skills in the following areas:

  • ECM or DMS Certified
  • Cost Management/Recovery Certified
  • Experience with SQL, .NET
  • Experience with Windows Client and Server Operating Systems.
  • Experience with scripting or programming is a plus
  • Knowledge of Web protocols (e.g., HTTP, ASP, XML, etc.)

Organizational alignment

  • Reports to the Solutions Manager.
  • Works closely and collaboratively with the Pre-Sales, PMO and Franchise Teams

Own office

  • Sets own priorities and schedules to meet established goals; meets commitments consistently.
  • Professional behavior
  • Practice effective time management and problem solving.
  • Strong analytical and problem solving ability.
  • Management of Franchise information in a professional manner.

If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

Quality, safety and environmental management systems administrator

Excellence

A vacancy exists at Nashua (Pty) Limited for Quality, Safety and Environmental Management System Administrator reporting to the Quality Management Systems Manager.

PURPOSE OF POSITION

Assist the QMS Manager in maintaining and controlling quality of the ISO 9001-2008, ISO 14001 as well OHS standards for Nashua (Pty) Limited on a continuous basis.  To assist the QMS Manager with conducting internal quality audits across the Company.

Requirements

  • 3 – 5 year’s experience.
  • Knowledge of the ISO Standards, namely the 9001:2008 (Quality Standard) 14001:2008 (Environmental Standard).
  • Auditing knowledge.
  • Must have worked with Health and Safety.
  • Responsible for providing direction and guidance on matters relating to Safety, Health, Environmental and Quality Assurance (SHEQ) Management both within the company and at sub-contractor level.
  • Excellent communication skills – Verbal and Written.
  • Must be able to work under pressure.
  • MS Proficiency

DUTIES AND RESPONSIBILITIES

UPDATING QUALITY, ENVIRONMENT AND OHS MANAGEMENT SYSTEMS

  • Process Change Request forms on the system on a continuous basis.
  • Conduct necessary changes to the system where required due to non-conformities or when requested by staff members.
  • Develop Occupational health and safety systems,policies,procedures and manuals
  • Promote Occupational Safety within the organisation and develop safer and healthier ways of working
  • Follow-up on departmental quality objectives and ensure that they are up to date and on track

CONDUCT INTERNAL QUALITY/OHS AUDITS

  • Conduct Internal Quality Audits in the different departments as per the yearly schedule.
  • Assess the entire ISO system from time to time to check compliance with best practice.
  • Inspect workplaces and equipment to ensure they meet the safety regulations and identify hazards and risks
  •  Ensure that workplaces conform with organisational procedure and safety standards
  • Record and report hazards,accidents,injuries and health issues within the workplace
  • Coordinate emergency procedures and periodic drills.

CONDUCT FRANCHISE QUALITY AUDITS

  • Performing assessment audits at Franchises as ‘Step 1’ of the development phase in preparing the relevant Franchise for certification.
  • Conduction of Surveillance Audits at Franchises, making use of Nashua Ltd. for developing their QMS certification.

ASSIST EXTERNAL AUDITORS

Assisting external auditors with external Quality audits as per the External Audit Schedule.

ATTEND MONTHLY QUALITY MEETINGS

  • Attend monthly Quality Meetings and minute the discussions of the meeting.
  • Perform necessary actions resulting from the meetings.

CONDUCT INTERNAL / EXTERNAL QUALITY & OHS AWARENESS TRAINING

  • Set up and conduct training sessions with Nashua Ltd. internal staff or perform Quality Awareness Training at Franchise in the certification process
  • Perform competency ratings on trained staff as a means of evaluating training effectiveness
  • Conduct OHS training sessions of Staff and OHS Committee

Identify, investigate, follow-up and resolve product or service problems related to QSE at Nashua (Pty) Limited or any of its franchises.

  • Prepare statistics and trends to identify problem areas
  • Investigate and resolve customer’s problems
  • Investigate and resolve interdepartmental quality problems

MANAGE SHE FOR G4S NATIONALLY

  • Ensure the continued implementation of Nashua Limited’s Health and Safety strategy.
  • Act as the company’s appointed Health and Safety Expert when Company representative not available.

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

 

PABX Sales stars wanted by Nashua Vaal

This highly successful office automation franchise seeks an experienced PABX sales executive/account manager to service an existing base. Package negotiable, excellent commission.

If you are interested in this vacancy please call Teresea Watkins on 016 9806400.

Sales stars wanted by Nashua Vaal

This highly successful office automation franchise seeks an experienced office automation sales executive/account manager to service existing base. Package negotiable, excellent commission.

If you are interested in this vacancy please call Teresea Watkins on 016 9806400

Product Manager – HP & Printers (Hewlett Packard Portfolio)

ExcellenceA vacancy exists at Nashua (Pty) Ltd for a Product Manager HP reporting to the Products Manager.

PURPOSE OF THE POSITION

The Product Manager is responsible for managing the HP product and services portfolio, working closely with the channel sales specialist team and franchise sales channel. Vendor management will be critical to this position aligning products and services to the business strategy.

Requirements:

  • Matric.
  • Suitable business qualification diploma or degree with strong accounting focus.
  • Marketing Experience 3- 5 years.

Full understanding of the marketing and business concepts surrounding the following areas:-

o   Product Lifecycle Management

o   Pricing

o   Promotion and Incentives

o   Competitor Analysis

  • Previous experience with HP business model would be advantageous.
  • Track record in commercial relationship building.
  • Excellent communication and presentation skills at C -Level engagements.
  • Project management skills.
  • Strong organisational skills.
  • Must be able to work under pressure.
  • Must be a self-driven and motivated person.
  • Must be a team player.
  • Able to travel extensively.

Duties some of which include:

Planning

  • Develop an understanding of the marketplace and competitive landscape.
  • Develop a multiyear product road map based on criteria and structure for requirements prioritization.
  • Assist in driving the annual product strategy and roadmap.
  • Deliver on the product strategy and roadmap.
  • Assist sales team in creating a value proposition to market.
  • Implement local product strategy based on the market segmentation model.
  • Prepare product forecasts.
  • Assist in pricing models based on customer value (ROI) analysis.

Marketing

  • Design market research projects to assess customer attitudes to the current product range and new product introductions. Conduct this research using competitor analysis tools and research.
  • Develop product collateral for internal and customer facing usage.
  • Maintain expert knowledge on the HP business model and trends.
  • Actively administrate the HP Portal (PPA).
  • Provide user support and ensure registered user list is maintained regularly.
  • Assist with sell out reports and quarterly rebate claims.
  • Assist sales channel with OPG pricing requests.
  • Review, and keep up to date on new developments regarding competitor products.
  • Support the product development process.
  • Maintains communication with customers and partners for product development.
  • Provide in-depth market, industry and competitive analysis and product positioning.
  • Develop pricing and packaging strategies.
  • Plan trade, road shows and product launch events in conjunction with the products manager.
  • Attend conferences and training events.
  • Contribute to newsletters, forums and events in conjunction with products manager.

Product Management and Support

  • Manage product life cycle stages i.e. conceive, plan, develop, qualify, launch, deliver and withdraw.
  • Product development in line with company strategy.
  • Launch Products as per defined ISO and marketing department procedures.
  • Maintenance of products on the AS400, pricing updates and adjustments.
  • Assist in maintaining accurate virtual or actual stock levels with the admin and logistics teams.
  • Assist with product forecasts where applicable with logistics team.
  • Act as a point of first reference for all product related enquiries.
  • Ensure all product collateral, training material is available and relevant on the CRM system as well as Nashua’s website.

Vendor Management

  • Develop and maintain vendor relationships nationally and internationally.
  • Ensure pricing parity on products and services are maintained at all times.
  • Ensure pricelists are current and partner agreements are adhered to at all times.
  • Align vendors strategy with company business strategy.
  • Ensure training programs are carried out by vendors to sales, marketing and professional service teams.

Training and equipping

Collaborate with other functions leaders (marketing communication, sales, development, and customer service) to create the content and tools required to successfully sell, implement and service the product.

  • Work closely with the sales team (internal and Channel) to develop sales tools and training.
  • Interact with all members of the sales team (internal and Channel) to ensure product knowledge by planning and executing internal sales training and events.
  • Responsible for the launch of products to internal and external teams.
  • Develop and coach the sales channel on go-to-market planning and execution, including reference customers, beta programs, sales training, sales materials, and demos.
  • Work with the team to help develop innovative marketing programs and show event campaigns.
  • Provide the sales team with the necessary product knowledge expertise to enable them to sell the product.
  • Provide the sales team with printed and electronic promotional material, product training as well as relevant product documentation.

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.