PRODUCT MANAGER COMMUNICATIONS

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A vacancy exists at Nashua (Pty) Limited for a Product Manager – Communications reporting to the Products Manager.

 

PURPOSE OF THE POSITION:

The Product Manager is responsible for effective management of the assigned product portfolio as a business unit, working closely with the sales, service/support teams and partners. This extends from increasing the profitability of existing products to developing new products for the company. As Product Manager you are required to build products from existing ideas, and help to develop new ideas based on your industry experience, your contact with the sales channel and market research. Vendor management will be critical to this position aligning products and services to the overall business strategy.

 

 

Requirements:

• Matric.
• Suitable business qualification diploma or degree with strong accounting focus.
• Marketing Experience 2- 3 years within the telecommunication industry.
• Full understanding of the marketing and business concepts surrounding the following areas:
o PABX products and technologies
o Knowledge of Analogue/ BRI/ PRI connection and cable connections
o At least 2 years of working experience working with (FXS/ FXO/ BRI/ PRI & SIP).
o Experience working with video conference and surveillance equipment technologies.
o TCP/IP Networking (LAN/WAN) Topologies
o N+, MCSE or similar (excellent understanding TCP/IP Networking LAN/WAN Topologies).
• Track record in commercial relationship building.
• Excellent communication and presentation skills at C -Level engagements.
• Project management skills.
• Strong organisational skills.
• Must be able to work under pressure.
• Must be a self-driven and motivated person.
• Must be a team player.
• Able to travel extensively.

 

 
Assigned Duties :

Planning
• Develop an understanding of the marketplace and competitive landscape.
• Develop a multiyear product road map based on criteria and structure for requirements prioritization.
• Assist in driving the annual product strategy and roadmap.
• Deliver on the product strategy and roadmap.
• Assist sales team in creating a value proposition to market.
• Implement local product strategy based on the market segmentation model.
• Prepare product forecasts.
• Assist in pricing models based on customer value (ROI) analysis.
Sourcing of new products and vendors in agreed upon product segments

 
Marketing
• Design market research projects to assess customer attitudes to the current product range and new product introductions. Conduct this research using competitor analysis tools and research.
• Develop product collateral for internal and customer facing usage.
• Maintain expert knowledge on the relevant product industry and trends.
• Review, and keep up to date on new developments regarding competitor products.
• Support the product development process.
• Maintains communication with customers and partners for product development.
• Provide in-depth market, industry and competitive analysis and positioning.
• Develop pricing and packaging strategies.
• Plan trade, road shows and product launch events in conjunction with the products manager.
• Attend conferences and training events.
• Contribute to newsletters, forums and events in conjunction with products manager.

 

Product Management and Support
• Manage product life cycle stages i.e. conceive, plan, develop, qualify, launch, deliver and withdraw.
• Product development in line with company strategy.
• Develop “boxed” solutions for different vertical markets.
• Launch Products as per defined ISO and marketing department procedures.
• Maintenance of products on the AS400, pricing updates and adjustments.
• Assist in maintaining accurate virtual or psychical stock levels with the admin and logistics teams.
• Assist with product forecasts where applicable with logistics team.
• Act as a point of first reference for all product related enquiries.
• Ensure all product collateral, training material is available and relevant on the CRM system.
• Ensure that all relevant information for new products is timeously handed to the Marketing and Events administrator to add onto our webpage.

 

Vendor Management
• Develop and maintain vendor relationships nationally and internationally.
• Ensure pricing parity on products and services are maintained at all times.
• Ensure pricelists are current and partner agreements are adhered to at all times.
• Align vendor’s strategy with company business strategy.
• Ensure training programs are carried out by vendors to sales, marketing and professional service teams.

 

Reporting
• Review and assist in the compiling of Market Share analysis gathered from independent research houses e.g. InfoSource and IDC.
• Monitor Sales by product segment and group.
• Monitor Sales vs. Budget: Monitor with view to achieve/ exceed budgets on a monthly, quarterly and annual basis.
• Monitor average selling prices to channel and end user (when required).
• Monthly contribution on business unit performance and any events/incentives for board Report.

 

Training and equipping
• Collaborates with other functions leaders (marketing communication, sales, development, and customer service) to create the content and tools needed to successfully sell, implement and service the product.
• Work closely with the sales team (internal and Channel) to develop sales tools and training.
• Interact with all members of the sales team (internal and Channel) to ensure product knowledge by planning and executing internal sales training and events.
• Responsible for the launch of products to internal and external teams.
• Develop and coach the sales consultants on the go-to-market planning and execution, including reference customers, beta programs, sales training, sales materials, and demos.
• Work with the team to help develop innovative marketing programs and show event campaigns.
• Provide the sales team with the necessary product knowledge expertise to enable them to sell the product.
• Provide the sales team with printed and electronic promotional material, product training as well as relevant product documentation.
• Work closely with the market-facing sales and solutions consultants to understand business goals, client and end-user needs and how they relate to the product and proposed software.

 

Training Office
• Act as the central point of training planning and facilitation for product marketing across various business units.
• Formulate internal marketing training plan across business units and develop training schedule based on needs analysis and frequency with respective product managers.
• Liaise with Human Resources, Learning and Development specialist in compiling cohesive training plan quarterly, bi- annually and annually.
• Quality Management – Implement and execute training measurement and feedback on a regular basis and report to line manager monthly.

 

Other Assignments
• Assist in strategic planning and initiatives as and when required
• Assist the Project Management Office as and when tasked to do so on specific projects and tasks.
• To perform any assignments as and when requested to do so by the Head of Marketing, or any C-level Executive.

 

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

 

If you are interested in this vacancy you can send your CV to Matshepo Mlaba, Human Resources, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful.

CONSUMABLE & TELECOMS SALES MANAGER

 

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Purpose of Position:

Management of the Consumable & Telecoms Sales Division in acquiring, growing and retention of customers by implementing and effectively driving sales plans and supervising sales staff specific to the areas.

 

o Requirements:

• Sales Management Diploma and or related degree.
• 2-5 years of experience in sales management.
• Proven leadership and ability to drive sales teams.
• Management experience which includes performance management and career development.
• Sales Methodologies and best practice knowledge.
• Experience within the Telecoms Industry and basic understanding of Consumables and office supplies.

 

o Duties and Responsibilities

• Manage, organize and develop a team of Telecom and Consumable sales specialists to achieve sales targets.
• Take full accountability for the sales team: plan, organize, delegate to and structure work for individuals in order to meet sales objectives
• Drive and implement sales plans.
• Establish sales targets per individual for the month and develop an action plan to achieve target.
• Sell both Consumable and Telecom solutions across existing and new customers.
• Achieve the new business targets and capitalize on an extremely absorbent and open marketplace.
• Performance manage sales team daily as well as conduct performance reviews using the Kopano’s performance management system.
• Build the team by coaching and mentoring sales team members for optimal performance. Offer advice, support, motivation or information required.
• Manage the sales operations process and suggest and implement operational improvements.
• Recruit effective sales specialists as new team members (where required).

• Developing the team’s sales skills, product knowledge; business and soft skills on an ongoing basis in line with weekly training.
• Research competitors and educate sales team on how best to understand how best to defend market share.
• Constructively manage or supervise the handling of all customer complaints related to the sales team.
• Prepare in advance and conduct regular/daily sales meetings.
• Supervise the proper use of the Inform (CRM) system.
• Co-ordinate liaison between sales and other functions.
• Monitor and control all services offered to the client at all levels.
• Visit the Customer regularly and communicate relevant facts to them.
• Ensure that the correct contact people are involved and close relationships are built and kept.
• Entertain clients and suppliers when required.
• Communicate and manage monthly projections of stock.
• Control and ordering of stock from external suppliers.
• Manage the Division’s procedures and processes efficiently.
• Control the Division’s financial aspects (costs, pricing, commissions etc.).
• Attend all relevant meetings.
• Plan and drive strategic customer value presentations on a quarterly basis.
• Monitor the results regularly in line with the budget.
• Gather all necessary statistics that could contribute towards the success of the Division.
• Compile accurate sales figures for monthly meetings.
• Compile and update forecast reports on a consistent basis and communicate to Senior Management.
• Update price lists regularly as and when required to and ensure all terms are followed.
• Compile and report on sales team’s diary and sales activity.
• Proactively drive efficiencies to increase productivity in the teams to drive sales goals.

 

o Essential Skills
• Excellent presentation skills.
• MS Office Suite (advanced level).
• Strong understanding of customer and market dynamics and requirements.
• Sound financial understanding in relation to sales margins etc.
• Experienced user of a CRM system.
• Able to motivate, coach and mentor.
• Target driven.
• Must enjoy and be able to deliver results through the success of others.
• Excellent communication skills – both verbal and written.
• Conflict management skills.
• Negotiation skills.
• Persuasive skills.

 
o Key Performance Areas

• Achieve 100% of Sales Targets.
• Management of sales forecasts and pipeline.
• Manage and build profitable customer relationships.
• Drive Sales objectives in line with Business strategy.
• Effectively Manage Stock and Forecasts.
• Sales Administration.
• Reduce and manage Customer Churn.
• Overall management of sales staff.

 

o Own Office

• Show consistent commitment to the Business both internal and externally.
• Maintains Professionalism at all times.
• Practice effective time management and problem solving.
• Effectively manage diary.
• Pay attention to detail and ensure accountability.

 

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 

Should you not hear from us 2 weeks after submitting your CV, please take it that your application has not been successful.

FINANCIAL ASSISTANT

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The successful applicant with be responsible for processing and reconciling of Supplier Accounts and assisting the Financial Manager

 

Requirements:
• Pastel Experience
• Efficient reconciliation abilities
• Strong communication skills
• Self- motivated and able to use initiative
• Handle high volume of pressure and be a team player
• Deadline Driven

 

KEY PERFORMANCE AREAS

1. Posting of invoice payments of creditors and performing reconciliations
2. Loading of payments on financial institutions
3. Fixed Asset Recon
4. Bank Reconciliations
5. Petty cash
6. Processing of Month End Reports.

 

DUTIES AND RESPONSIBILITIES

1. Posting of Invoices / Payments to Suppliers
• Responsible for capturing of invoices
• Handling Creditors queries.
• Responsible for keeping an efficient filling system.
• Responsible for performing the creditors’ recons and ensuring timeous payments.
• All creditors’ recons to be signed off by the Financial Manager.
• Klerksdorp Copy Shop recons plus weekly banking.

2. Fixed assets
• Fixed assets are checked on a regular basis.
• Adjustments / Disposals etc. are done (if any).
• Depreciation is captured on Pastel monthly.
.
3. Bank recon
• Process all deposits and payments on pastel daily.
• Bank recon must balance and must be signed off on a weekly basis by the Financial Manager.

 
4. Checking bank deposit slips with banking schedule
• Ensure that monies and cheques received are correctly banked

 
5. Petty cash

 

6. Processing of month end reports

 
If you are interested in this position, please send your CV to cv@nashuanw.co.za. Please indicate which position you are applying for.

SERVICE CO-ORDINATOR

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Purpose of Position:

To assist customers and ensure the correct input of all service information. To assist and co-ordinate engineer activity.

 

Requirements:

• Good working knowledge of MS Word and Excel.
• Minimum of 2 years’ experience in service control Co-ordination of engineers and equipment.
• Proven AS400 experience or equivalent.
• Good telephone mannerism.
• Good communication skills.
• Good organisational skills.

 

Duties: Some of which include:

• Assistance to customers and engineers:
o To receive incoming customer and technical calls.
o To assist and ensure that all customer information is correct and accurate.
o To log, maintain and log off calls.

• Co-ordinate service activities:
o To keep an accurate attendance record of all engineers.
o To allocate and distribute calls to engineers accurately and efficiently.
o To have continuous knowledge of the whereabouts of the engineers.
o To keep a record of awaiting parts and monitor it on availability of spares.
o To notify customers should there be any problems arising.
o To ensure all needed messages are relayed to engineers.
o To ensure all information regarding customers is given to engineers i.e. no CSA, etc.
o To avoid disputes and problems with staff and customers and report such problems to the Service Manager or Technical Manager.
o To receive all charge dockets and cash or cheques, document it and hand over to the service admin person for invoicing.

• Nedcor
o Log calls for Nedcor on behalf of the Franchises.
o Follow up in the status of the call.
o Assist Nedcor with any queries concerning poor service.
o Prepare reports required by Nedcor for feedback meetings.

 

If you are interested in this vacancy please submit your CV to Matshepo Mlaba, Matshepo_mlaba@nashua.co.za. Please indicate which position you are applying for.

 
PLEASE NOTE: Should you not hear from us 2 weeks after submitting your CV, please take it that your application as not been successful.

PABX ENGINEER– NASHUA WINELANDS

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Nashua Winelands has a vacancy for a PABX Engineer who will be based in Somerset West.

 

Minimum Requirements:

Senior Certificate – Grade 12 (NQF 4)

Minimum 3 years on field experience within the PABX and LCR/VOIP industry is essential

Panasonic experience is essential. Siemens and/or NEC experience is advantageous.

Above average networking, computer and MS Office skills

Must have own reliable car and a valid Driver’s license.

Supplier approved technical qualifications pertaining to the various systems.

 

General Job Description Overview

Installation and programming of all Panasonic Units

TMS (Telephone Management System) Installation and Programming

Installation and Programming of LCR & VOIP systems

Maintenance and troubleshooting on faulty systems

Training of users on all Panasonic Systems

Support to Sales Team in respect of system requirements for new deals (includes site surveys)

 

If you are interested in this vacancy please email your CV to Duncan James at duncanj@nashuawin.co.za. Please indicate which vacancy you are applying for.
If you are not contacted within 2 weeks please consider your application unsuccessful.
Closing date: Tuesday 19 January 2016

NASHA CAPE TOWN HAS A VACANCY FOR A SENIOR ACCOUNTANT

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Duties and Responsibilities

• Supervising the cashbook and creditors functions of the company
• Making sure that all creditors balance back to the age analysis and all the necessary documentation is attached. i.e. purchase order, stock receipt
• Complete excel spreadsheets and monthly journals for the designated machine sales division:
• Preparing the monthly sales sheets for office business machines, service and consumable divisions
• Ensuring that all commission sheets are submitted
• Checking the commission calculations for accuracy and informing Sales Executives and Sales Managers of any changes. Ensuring that the final completed and properly authorized commissions are submitted timeously to Payroll for entering on the monthly payroll.
• Prepare various month end journals
• General ledger reconciliations of all stock accounts in the general ledger as compared to stock on the AS400 system. All reconciling items to be followed up timeously.
• Do necessary journals to clear stock reconciling items.
• Investigate and authorize stock adjustments where necessary
• Assist with stock take
• Prepare and investigate various balance sheet and income statement recon’s.
• Prepare audit file for external and internal audits
• Capture audit pack on SAP
• Liaise with auditors where necessary and ensure that all documents and reconciliation’s for which you are responsible are given to the auditors at commencement of the audit
• Submit and follow-up of insurance claims
• Completing A’s and D’s on SAP
• Loading of budgets in SAP
• VAT – Balancing and calculation of monthly VAT return. Submitting VAT return via SARS e-filing
• Updating and balancing of Fixed Asset registers and doing the necessary journals
• Prepare financials and report to Financial manager
• Investigate all queries arising from review
• Ensuring that all deadlines are met monthly and at financial year end
• Ad hoc reports to Management
• Assist with any other tasks as directed by the Financial Manager

 

If you are interested in this vacancy please send your CV to Lizette Baker at lizetteb@nashuacapetown.co.za

SALES EXECUTIVE – RUSTENBURG

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Nashua Rustenburg, Leader in the Office Automation industry, hereby invite all interested applicants to apply for the position of Sales Executive at their Rustenburg office. The company offers a market related package.

 

Requirements:
1-2 years Sales experience will be advantageous
IT / Office Automation experience will be advantageous
Computer literate
Valid driver’s license and own reliable transport
Grade 12 required
Excellent telephonic and face to face customer relations skills / presentable / self motivated / well spoken

 
Key Performance Areas:
Development and maintenance of the existing customer base
Development of new prospects
To achieve targets set by the Sales Manager
Processing of orders and preparation of internal and external paperwork
Customer relationship building including but not limited to customer visits

 
If you are interested in this position please submit your CV to janniev@nashuarustenburg.co.za.
Closing date: 31 December 2015

 

COMMUNICATIONS SALES EXECUTIVE – RUSTENBURG

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Nashua Rustenburg, Leader in the Office Automation industry, hereby invite all interested applicants to apply for the position of a Communications Sales Executive at their Rustenburg office. The company offers a market related package.

 

Requirements:
1-2 years Sales experience will be advantageous
Experience in PABX with experience and knowledge in IP & VOIP
A+ and N+ Certified
Panasonic & Siemens Experience
Computer literate
Valid driver’s license and own reliable transport
Grade 12 required
Excellent telephonic and face to face customer relations skills / presentable / self-motivated / well spoken

 
Key Performance Areas:
Development and maintenance of the existing Communications base
Development of new prospects
To achieve targets set by the Communications Sales Manager
Customer relationship building including but not limited to customer visits

 

If you are interested in this position please submit your CV to janniev@nashuarustenburg.co.za. Closing date: 31 December 2015

DIRECT SALES EXECUTIVE – NASHUA WEST RAND

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Think you have what it takes?? We offer a market related package and Basic plus Commission. You will be required to have previous cold calling experience and a good understanding of the office automation market. You will be joining an up-beat sales team. Comprehensive product training across all products and sales manager support will be provided.

 
REQUIREMENTS
Grade 12
A valid Driver’s License
A reliable vehicle
A Cell phone
Previous sales experience

 

KEY PERFORMANCE AREAS

• Cold canvassing
• Knowledge of Franchise area
• Time management
• Make appointments
• Product knowledge
• Establish customer needs
• Build customer relations and maintain them
• Be responsible to customer needs
• Gather, compile and analyze customer compliment slips
• Generate quotes
• Demonstration of machines
• Keep in contact with existing and potential clients
• Knowledge of pricing and bank factors
• Paperwork – preparation of quotes, dockets, cover sheets, etc.
• Collection of cheques if needed
• Clear demonstration list monthly
• Complete all signed deals with correct paperwork

 

DUTIES AND RESPONSIBILITIES

• CONDUCT:
o Neat and presentable at all times
o Polite, tactful and courteous
o Attendance of meetings and functions on time
o Security
o Neatness of workstation and immediate area
o Prompt response to all messages, queries, complaints and instructions
o Induce and maintain culture and standards
o Maintain positive attitude
o Adhere to work hours (8h00 – 16h30)

• SECURITY:
o Ensuring all confidential information is secured (price lists)
o No firearms must be kept in the building
o Keep files and customer information locked in credenza

• SALESMAN INFORMATION:
o Weekly updated prospect list
o Monthly projections
o Monthly lost order analysis
o Monthly quote analysis

 

AUTHORITY

To effectively expedite the key performance areas and comply with the standards set.
Should special circumstances arise, actions must be confirmed with the manager.

The sales person will accept full responsibility for all duties and report directly to the Sales Manager / Sales Director.

 

OTHER ASSIGNMENTS

To perform any other duties as required by the Sales Manager or the Sales Director and uphold company standard’s at all times.

 

If you are interested in this vacancy, please send your CV to Jason@nashuawrd.co.za or Annemarie@nashuawrd.co.za. Please indicate which position you are applying for.

 

CONSUMABLES SALES SPECIALIST

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Nashua West Rand has a vacancy for a Consumables Sales Specialist. We are looking for a vibrant and dynamic person that has been selling printer consumables and office stationery. You will be required to have previous cold calling experience and a good understanding of the office imaging supplies market. You will be responsible for acquiring new business and maintaining the relationship with these clients. You will be joining an up-beat sales team in a sales capacity. We offer a market related package, plus commission.

 

PURPOSE OF POSITION

The person in the company invested with the responsibility for achieving set targets in consumable sales through tele-canvassing and appointments.

 

REQUIREMENTS
Minimum Grade 12
A Valid Driver’s License
Must have own reliable vehicle
Own Cell Phone

 

KEY PERFORMANCE AREAS

• Product knowledge
• Customer knowledge
• Time management
• Customer contact
• Administration
• Knowledge of internal information
• Sales and after sales service

 

DUTIES AND RESPONSIBILITIES

Product knowledge
• Knowledge of full consumable range plus features and benefits
• Basis knowledge of other products sold by Nashua Westrand
• Knowledge of competitive products and suppliers

Customer knowledge
• Telesales from existing customer printouts and new contacts
• Know present customer base
• Forward planning on portfolio

Time management
• Manage the day between appointments and calls to maximize performance

Customer contact
• Service calls and appointments from telesales contact
• Utilisation of selling skills
• Portfolio management and service
• Promotion of required image
• Presentation of formal quotations

Administration
Full knowledge of why and how to complete
• Orders
• Manual dockets
• Delivery schedules
• Sales reporting – daily, weekly and monthly
• Computer knowledge
Knowledge of internal information
• Price lists
• Departmental functions
• Letter of appointment
• Management structure and responsibilities

Sales and after sales service
• Update customers on new products
• Ensure customer satisfaction
• Customer support on all logistical functions of Nashua Westrand

 

AUTHORITY

To effectively expedite the key performance areas and comply with the standards set.
Should special circumstances arise, actions must be confirmed with the manager.
The Consumable Sales Representative reports directly to the Sales Manager.

 

OTHER ASSIGNMENTS
To carry out any other assignments as and when requested to do so by the Sales Director or a departmental manager and to uphold company standards at all times.

 

If you are interested in this position, please forward your CV to Natasha@nashuawrd.co.za or Annemarie@nashuawrd.co.za. Please indicate which position you are applying for.