Choosing fibre internet means bringing up your network performance up to speed with modern standards. For many businesses, this is a much needed clean-slate in terms of increasing the quality of their overall internet experience. 

You’re ready to welcome fibre internet into your business. Your installation is scheduled to start. 

So, now what?

If you’re like most businesses, this is an entirely new process for you. But, know that it requires a certain amount of attention paid to the details. 

Give yourself a day or two to prepare before your internet solutions provider starts working on-site. During this time, set yourself up properly with these tips on how to make the installation process go smoothly. 

Have written consent from the landlord

The technicians may need to drill small holes or add wiring to the building when laying fibre cabling. If you do not own your business property and the building has not yet fibre internet installed, you must have the landlord’s consent before making certain changes to the property. At your fibre installation appointment, you will be asked to sign an installation agreement, confirming that you have permission from the property owner to put fibre in place. 

Notify your employees

Give your team a heads up about the start of the installation if it takes place during normal business hours. Let them know there will be disturbances (for example, the noise of drilling) and technicians moving in and out of the building or between desks. Keep employees informed of the installation progress and timelines for when they can expect things to return to normal.

Have someone on-site during the installation

You, or an authorised employee, must be present for the duration of the installation to give the technician access to the building and its utilities (such as the electrical room), to discuss the appropriate placement of equipment, or answer any questions the technician may have. When the installer shows up for the appointment, make sure to check their ID first before letting them into the building, especially if it is after normal business hours.

• RELATED POST: Why fibre internet delivers 99% uptime

Clear the space to help technicians work freely

Temporarily remove furniture and equipment around the location of power outlets and cabling entrance point to free up space for the technicians to work. Give the installers some time to clean up, and make sure they have packed up all of their tools, before moving your furniture back to their original spot.  

Ensure that computers are switched on and accessible

Leave computers turned on so that the technician can activate your fibre internet. They will need to connect your wireless router or computer ethernet cable to the Optical Network Terminal (OTN) in order to access the fibre activation portal on a web browser.   

Key takeaway

A business fibre installation can be a very exciting time for your business and with proper planning, you can help the process run without a glitch. If you are thinking of bringing fibre internet into your business, Nashua will work with you every step of the way. If you have any further questions regarding your fibre installation, please feel free to contact us via the form in the link above.