5G networks promise to take connectivity to the next level, with quicker speeds, lower latency, greater network capacity and increased availability to consumers. Thanks to its impressive efficiency, 5G also has the chance to impact businesses in a variety of ways. Here’s what the integration of 5G into the business landscape might mean for companies.

More advanced customer experience

Customer experience is key to ensuring the success and impact of your company, and you’re no doubt already invested in offering the most seamless customer experience possible to your consumer base. 5G can assist you in this regard, improving your customer experience to an impressive degree. 

With the use of 5G technology, your company will be able to collect, analyse and utilise data a lot quicker and at a far greater scale than is currently available. With this data, you’ll be able to tailor the ideal customer experience, basing it on the customer preferences and behaviour information you’ve ascertained from that data. Customer experience will be a lot more personalised, and the opportunity for better and more frequent customer engagement will be increased.

Greater opportunity for immersive experiences

Virtual Reality (VR) and Augmented Reality (AR) have made notable headway in various sectors over the past few years. With VR, schoolchildren have been able to visit some of the greatest museums in the world without having to leave their classrooms, while a great example of AR can be found in the IKEA Place App, which allows you to place IKEA products within a digital image of an interior space.

With the introduction of 5G, the performance of both AR and VR technologies can be improved. 4G connectivity comes with an average latency of 50 milliseconds, but 5G connectivity can reduce this to just one millisecond. This means that AR and VR will be able to process images a lot faster and immersive technology on the whole will be vastly improved. The overall result is that companies will be able to offer their customers the most innovative immersive experiences yet. 

Optimal use of IoT

The concept of IoT refers to a system consisting of devices and machines that have the ability to transfer data over a digital network without the need for human interaction. Thanks to 5G and the greater network capacity it promises, there will be an increase in the number of devices that can communicate with each other over a specific network.

The cohesiveness of 5G technology and IoT will be particularly beneficial for companies in the warehouse management and logistics industries, as they’ll be able to maximise the efficiency of their equipment.  With both these technologies at hand, a delivery company can more easily pinpoint the location of its vehicles in real time and use radio-frequency identification (RFID) to track goods that are in the process of being delivered. RFID technology is used in companies such as UberEats, helping customers track the movement of their food orders.

An increase in bandwidth

The move to 5G networks brings with it the promise of increased bandwidth. This means that business owners or managers can share substantially sized files or presentations with their colleagues without any hassle. Download speeds will be higher, so the recipients of those files and presentations won’t have any problem accessing them.

5G is already on its way and businesses are sure to benefit. With it, they’ll be able to provide better customer experience and harness other technologies like AR, VR and IoT with impressive results. Managers and their employees can also enjoy the convenience of 5G connectivity, especially when it comes to the sharing and downloading of important company information. With the introduction of 5G, numerous aspects of a company’s performance are bound to improve.

Connectivity is, of course, a priority for any business, especially if there are remote workers on that team who need to keep in touch with their colleagues. Nashua offers a variety of connectivity solutions for remote workers which are available in several packages that also include laptops, UPS devices and other office accessories. 

Contact us via our Remote Working Packages pages for more information on our ICT solutions.

https://www.nashua.co.za/remote-working-individuals/

https://www.nashua.co.za/remote-working-team-leaders/

https://www.nashua.co.za/remote-working-distributed-workforces/