Purpose of the position: Technical support and regular maintenance of all Nashua products in the field. 

Job Responsibilities:

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not include other duties as assigned.

• The repair and service of Nashua copiers, printers, MFPs, and the desktop support associated with these products.
• Fully install, MFP, lay cabling, (if required) and supply training to the customer on new products
• To follow the correct procedures when receiving a service call, and the completion of that call using the Service Now platform on the Worldwide app
• Take responsibility and accountability for all stock issued to you in your day-to-day job functions
• Keep the Technical Manager informed on problems relating to your job and maintain an awareness of the customer’s needs and requirements.
• Maintain service level requirements of Nashua with regards to training and field performance service levels
• Must be open, and willing, to be cross trained over all technical lines of business to promote better productivity and to provide assistance

Minimum Requirements:

• Grade 12 / Matric
• Technical background and interested in the world of IT.
• Must be A+ and N+ certified or PDI+ certified
• Experience on Microsoft Suite of products
• Completed iLearn / My-Ricoh development areas will be advantageous
• 2 to 3 years’ experienced will be advantageous
• Must have a reliable vehicle and valid driver’s license
• Must be able to work within the framework of deadlines and be able to complete tasks within the time constraints
• Based in Vryburg or prepared to relocate
• Well dressed and presentable
• Good communication and writing skills.
• Customer focused.

Working hours:

• Monday to Thursday 08.00 to 17.00
• Friday 08:00 to 16:00

To start as soon as possible.

Closing date:  Friday, 03-06-2022

If you meet the above requirements and you are interested in the position, please forward a motivational letter, CV and qualifications/certifications to [email protected]