Product Manager Surveillance & Access control – Nashua Head Office

| 28 March 2018

A vacancy exists at Nashua (Pty) Ltd for a Product Manager Surveillance & Access control, reporting to the Head of Connected Office & Professional Services. This position is based in Johannesburg. 



Job Purpose

The Product Manager is responsible for effective management of the assigned product portfolio working closely with the sales and service/ support teams. This extends from increasing the profitability of existing products to developing new products for the company. As Product Manager you are required to build products from existing ideas, and help to develop new ideas based on your industry experience, your contact with the sales channel and market research. Training and vendor management will be critical to this position aligning products and services to the overall business strategy.



  • Matric
  • Suitable business qualification diploma or degree with strong accounting focus.
  • Marketing Experience 2- 3 years.
  • Full understanding of the marketing and business concepts surrounding the following areas: –
  • CCTV and Access Control
  • Time and attendance
  • Mobile Vehicle Monitoring Solutions
  • Track record in commercial relationship building.
  • Excellent communication and presentation skills at C -Level engagements.
  • Project management skills.
  • Strong organisational skills.
  • Must be able to work under pressure.
  • Must be a self-driven and motivated person.
  • Must be a team player.
  • Able to travel extensively.


Duties & Responsibilities:


  • Develop an understanding of the marketplace and competitive landscape. This should be captured in a format that can be shared with the rest of the organization as and when required
  • Develop a multiyear product road map based on criteria and structure for requirements prioritization
  • Assist in driving the annual product strategy and roadmap
  • Deliver on the product strategy and roadmap
  • Assist sales teams and franchises in creating a value proposition to the market
  • Implement local product strategy based on the market segmentation model
  • Prepare product forecasts
  • Assist in pricing models based on customer value (ROI) analysis


  • Design market research projects to assess customer attitudes to the current product range and new product introductions. Conduct this research using competitor analysis tools where available, as well as own research
  • Develop product collateral for internal and customer facing usage
  • Maintain expert knowledge on the relevant product industry and trends
  • Review, and keep up to date on new developments regarding competitor products
  • Support the product development process
  • Maintains communication with customers and partners for product development
  • Provide in-depth market, industry and competitive analysis and positioning
  • Develop pricing and packaging strategies
  • Develop and execute incentives or promotions to drive key areas of business. This requires close collaboration with sales divisions and alignment with strategic objectives of the business
  • Plan trade, road shows and product launch events in conjunction with the Head of Marketing and other Senior Product Managers
  • Attend, and if required, contribute to conferences and training events
  • Contribute to newsletters, forums and events in conjunction with Head of Marketing, Senior Product Managers and the Brand and Franchise Marketing managers


Product Management and Support

  • Manage product life cycle stages i.e. conceive, plan, develop, qualify, launch, deliver and withdraw
  • Product development in line with company strategy
  • Develop “boxed” solutions for different vertical markets
  • Launch Products as per defined Product Launch Framework, ISO and marketing department procedures. If required create new procedures for new lines of business
  • Maintenance of products on the AS400, pricing updates and adjustments
  • Assist in maintaining accurate virtual or actual stock levels with the admin and logistics teams
  • Assist with product forecasts where applicable with logistics team
  • Act as a point of first reference for all product related enquiries
  • Ensure all product collateral, training material is available and relevant on the CRM system
  • Ensure that all relevant information for new products is timeously handed to the Marketing and Events administrator to add onto our webpage
  • Where applicable build business cases for roadshows and execute roadshows with a strong focus on ROI


Vendor Management

  • Develop and maintain vendor relationships nationally and internationally
  • Ensure pricing parity on products and services are maintained at all times
  • Ensure pricelists are current and partner agreements are adhered to at all times
  • Align vendor’s strategy with company business strategy
  • Ensure training programs are carried out by vendors to sales, marketing and professional service teams
  • Ensure that all vendor agreements are understood by and agreeable to the business. Legal must always have sight of these and it must be approved by the CSO




  • Review and assist in the compiling of Market Share analysis gathered from independent research houses e.g. InfoSource and IDC. If there is no formal agreement in place for a product portfolio you are to research organization’s that can supply these as well as how useful the information will be for the business. If such information will be useful bring a business case to the Head of Marketing for future consideration
  • Monitor Sales by product segment and group
  • Monitor Sales vs. Budget: Monitor with view to achieve/ exceed budgets on a monthly, quarterly and annual basis
  • Monitor average selling prices to channel and end user (when required)
  • Monthly contribution on business unit performance and any events/incentives for board Report


Training and equipping

  • Collaborate with other functions leaders (HR, marketing communication, sales, development, and customer service) to create the content and tools needed to successfully sell, implement and service the product
  • Work closely with the sales team (internal and Channel) to develop sales tools and assist with training on an ongoing basis
  • Interact with all members of the sales team (internal and Channel) to ensure product knowledge by planning and executing internal sales training and events
  • Responsible for the launch of products to internal and external teams
  • Develop and coach the sales consultants on the go-to-market planning and execution, including reference customers, beta programs, sales training, sales materials, and demos
  • Work with the team to help develop innovative marketing programs and show event campaigns
  • Provide the sales team with the necessary product knowledge expertise to enable them to sell the product
  • Provide the sales team with printed and electronic promotional material, product training as well as relevant product documentation
  • Work closely with the market-facing sales and solutions consultants to understand business goals, client and end-user needs and how they relate to the product and/or proposed software



  • Assist in strategic planning and initiatives as and when required
  • Assist the Project Management Office as and when tasked to do so on specific projects and tasks
  • To perform any assignments as and when requested to do so by the Head of Marketing, or any C-level Executive.



The assigned portfolio this position will care-take Surveillance and Access Control. This portfolio will look after:

  • CCTV and Access Control
  • Time and attendance
  • Mobile Vehicle Monitoring Solutions


This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis.  It does not exclude other duties as assigned.

If you are interested in this vacancy, please submit your CV to, by no later than 5 April 2018.

“Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful”.




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