Businesses that need reliable internet the most

Today, it’s almost impossible to run a successful business without connecting to the internet on a regular basis. However, many businesses struggle with poor connectivity that hampers their productivity. This is often the only motivation for upgrading to a faster fibre internet or wireless internet connection.

Theoretically, any business can benefit from an internet speed upgrade. The faster and smoother the internet connection is, the more efficient office workflows become. Employees can comfortably perform data heavy tasks such as accessing the cloud, communicating via VoiP or high-definition video conferencing, and collaborate via business apps. 

That said, for some types of businesses, a reliable internet connection is not a nice-to-have but an absolute must-have. These are the companies who stand to lose the most if they continue to trudge along with a bad quality network. Read on for some examples of businesses where reliable internet plays a big role in how well they perform.

Call centres

Omnichannel support has become popular in the customer service industry. Running a call centre without a stable internet connection business processes is therefore extremely difficult, if not impossible. Most of the interactions with customers take place via VoIP, email, live chat, and social media, which is why reliable internet is a necessity.

Retail

The retail industry relies heavily on the constant availability of internet connectivity. Online stores need to manage everything from customer transactions to analytical tools to track sales. Similarly, brick and mortar stores need reliable internet for POS (Point-Of-Sale) software, card terminals, and data access for pricing and inventory. In a landscape that is becoming increasingly crowded, 99% uptime can help online retailers gain the competitive advantage. 

Digital marketing agencies

The ability to connect to the internet is a no-brainer for the digital marketing industry. High-speed connectivity facilitates the rapid deployment of new ad campaigns and movement of large amounts of data among creative tools such as Photoshop and InDesign.  A fast pace is especially critical for the tight turnaround times marketers are often faced with.

News media

Journalists also constantly deal with tight deadlines. It’s important for news publishers to have access to reliable internet so that journalists can research, write, and publish the latest news stories on time. 

• READ MORE: Six office changes that demand faster internet connectivity

Restaurants 

This is an ever-evolving industry always seeking to launch innovative solutions to enhance service delivery. The introduction of online ordering, delivery apps, interactive menus, and the technology for keeping track of produce and maintaining inventory, has made reliable internet an indispensable asset.

Insurance providers

Insurance services are also in need of reliable internet if they want to see an increase in leads. People looking for insurance will search online for insurance quotes or request callbacks while insurance providers need to be online to process claims. Without a connection that is always up and running, these companies risk losing current and potential customers.

Financial institutions

Online technology is proving to be an invaluable solution for the financial services industry. These businesses constantly deal with account holder data, credit checks, loan applications, and communication, among others. It’s important for financial institutions to operate on the latest speeds to streamline and enhance the customer experience.

Medical centres

In the healthcare industry, the internet has changed the processes for patient care. Online tools are enabling hospitals to store, access and share patient data with other hospitals or institutions. By way of the cloud, internet connectivity is also contributing to an improvement in the way imaging and lab results are stored and sent. 

If your business falls into one of the categories listed above, it’s a good idea to really consider upgrading your internet. Visit Nashua’s connectivity page for more information on our internet solutions to find one that matches your unique needs.