Wireless internet availability is key to the hotel industry

Wireless internet connectivity is a convenience travellers have grown accustomed to and take for granted. Not offering wireless connectivity is one of the easiest ways to earn your hotel negative reviews from guests or drive them away before they even set foot in your establishment. 

A study by Research + Data Insights revealed that seven out of 10 travellers consider reliable wireless internet as more important than a hotel’s location, parking, or even complimentary breakfast. When it comes to hotel selection, complimentary internet access came in second only to cost. A further 80% of travelers said wireless internet with guaranteed speeds makes a hotel brand more appealing.

Whether business travellers, backpackers, or families — guests want high-speed, wireless internet connectivity that will enable them to stay productive, connected, and entertained while they’re away from home.

And as the hospital industry becomes increasingly tech savvy, having a robust internet connection also creates a perfect avenue for your hotel to improve its operational efficiency.

The advantages of having wireless connectivity at your hotel are so positive that it’s becoming unthinkable not to do so. In this article, we have listed the major benefits of this internet solution for your hotel and how it can help you better serve your guests.

Self check-in and check out

Self-service kiosks for online check-ins and online payments are among the top tech solutions that hotels use. More hotel guests now find it quicker and more convenient to use self-service kiosks than queuing at the counter. Because self-service kiosks are networked, they can be remotely accessed and controlled, allowing you to push new content to the kiosk from anywhere.

Digital keys

Adoption of Wi-Fi enabled mobile locks in the hotel industry continues to rise as the use of magstripe locks declines. A mobile key allows guests to unlock a door using an app on their smartphone, offering safer, more convenient, and more sustainable room access than a conventional plastic room key.

Digital room service

In the past, when guests needed room service, they called the reception desk. Today, they can put in their orders via a mobile hotel app directly using their smartphones. With reliable wireless connectivity, guests and staff can keep connected at all times, eliminating unnecessary trips to the front office, or having staff completely misunderstand their requests.

IoT-powered rooms

Wireless connectivity is an opportunity for hotel owners to bring the Internet of Things (IoT) into their hotel rooms. With interconnected devices, rooms can be more efficient than ever before, allowing the automation of things like temperature, lighting, TV, radio, and blinds to enhance guest comfort and convenience.

Networked surveillance cameras

Running a hotel, means the safety of your guests will be a top priority, not to mention keeping your physical property secure. Wi-Fi connected security cameras are an excellent solution for hotels looking to amp up their security measures as this surveillance technology offers advanced capabilities. They include AI analytics, which enable features such as license plate recognition, people counting, motion detection, and loiterer detection.

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In the past, internet access may not have been near the top of hoteliers’ priority lists. Now, however, it has become one of the more important things guests consider when they make a booking. Contact Nashua to learn more about wireless internet for your hotel, its benefits, and how you can get your guests and staff connected today.